Do you want to work for the world leader in elite sports performance analytics?

Catapult empowers elite coaches globally with scientifically-validated metrics for the advancement of athlete performance. The company engineers’ wearable technology that provides objective information behind athlete risk, readiness and return to play. Catapult is also the parent company of XOS Digital, the leading provider of video technology to collegiate and professional sports organizations in the US. Catapult now works with over 1800 elite teams and institutes around the world and is based in the US, Australia, and the UK.

We offer software, analytics and services that enable sports organizations at all levels to better scout, recruit, teach and win. Our products can be found internationally at practice facilities and arenas, in meeting rooms and on the road, serving premier teams in the NFL, NBA, NHL, MLS, NCAA and more.

We want people who are passionate about sports, sales and want to win!

Catapult is currently establishing a Sales Operations team to lead the support functions critical to the productivity of its global sales force. The Head of Sales Operations will be responsible for driving the design, implementation, and management of scalable sales support systems and processes across our sales teams globally. Working closely with the commercial leaders in each of our regions, and directly with the sales managers and operational staff in all markets, this role is accountable for enabling the overall productivity and effectiveness of the global sales organisation, including driving our ‘sales excellence programme’ improvement initiatives.

What You’ll Be Doing:

  • Lead the design and establishment of the Sales Operations function, which may include incorporation of existing roles as well as the creation and hiring of new roles.
  • Manage the team to optimise engagement and performance, including recruitment, onboarding, training, development and performance management.
  • Drive sales forecasting, planning and budgeting processes (may include customer segmentation work as well as territory management, upsell and renewal processes); ensure high levels of quality, accuracy and process consistency across the sales organisation through active monitoring of business rules and escalation of issues to leadership.
  • Identify and drive system and process improvement initiatives to achieve sales performance expectations, including sales quota and KPI reporting, refining lead qualification processes, reporting on campaigns, etc. Assist sales leaders to understand process bottlenecks and inconsistencies; work with sales managers to identify common problems, prioritise opportunities for improvement and drive through to completion.
  • Ensure the accurate and efficient distribution of sales reports, sales and other intelligence essential to the sales organisation; drive the selection and implementation of new reporting tools as needed (key metrics include pipeline growth, win/loss rates, quota attainment, etc.)
  • Continuously review opportunities for improved sales force efficiency/effectiveness through technology; implement enabling technology and drive effective change management to ensure high adoption of new tools. Work closely with sales management to optimise the effectiveness of existing technology investments.
  • Support all go-to-market activities of new products and services across the sales organisation, including ensuring sales training, sales tools, pricing, systems, processes and business rules are appropriately developed, communicated and implemented.
  • Ensure sales, sales management, and sales support teams are trained in sales operations processes, tools and technology; oversee onboarding of new sales team members by the sales admin team (including SF.com training)
  • Contribute to executive presentations and board reporting as needed
  • Provide input to senior leadership, HR, and finance teams in the development and administration of sales incentive compensation/remuneration programs; when needed, arbitrate or clarify the application of policies/procedures related to such programs.

What You’ll Need:

  • Extensive and proven success leading a sales operations function, preferably with a B2B/SaaS business within the technology, telecommunications, or sporting industries.
  • High degree of commercial acumen
  • A practical understanding of key business systems and processes throughout the sales cycle, and a strong knowledge of Salesforce CRM (SF.com Administrator certification is preferred).
  • Demonstrated results in designing, implementing and managing ongoing process improvements that deliver sales efficiency and effectiveness.
  • A data driven approach to decision making, and the ability to lead sales analysis to drive insights to support decision making
  • Experience working within and managing distributed teams across diverse markets, and working collaboratively across functions within a global business.
  • Excellent communication and interpersonal, cross-cultural skills, including the ability to coach, motivate and provide meaningful feedback and direction.
  • Due to the global nature of this role, some overseas travel will be required, as will flexible working hours to accommodate availability across key business time-zones.

You'll be Working With:

  • Sales Operations function (to be defined and built by you in conjunction with leaders)
  • Sales leadership, Finance, Marketing, Strategy, HR

 

Why You’ll Like Working for Catapult:

  • We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it.
  • We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.
  • We care about you. We offer competitive compensation, time off and outstanding paid maternity and paternity leave. In the US, we offer a 401k plan with up to a 4% employer match.
  • We want you to love where you work.We have great office spaces located around the world with state of the art equipment. Be aware, we have very competitive table tennis games in a couple offices so be prepared to play and have fun.  
  • We work with elite sports teams. Why wait until the weekend to be involved with your favorite sports teams? Every day you can make an impact with our clients who are some of the most elite teams in the world.

Apply for this Job

* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Catapult Sports are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.