Do you want to work for the world leader in elite sports performance analytics?

Catapult empowers elite coaches globally with scientifically-validated metrics for the advancement of athlete performance. The company engineers’ wearable technology that provides objective information behind athlete risk, readiness and return to play. Catapult is also the parent company of XOS Digital, the leading provider of video technology to collegiate and professional sports organizations in the US. Catapult now works with over 1800 elite teams and institutes around the world and is based in the US, Australia, and the UK.

We offer software, analytics and services that enable sports organizations at all levels to better scout, recruit, teach and win. Our products can be found internationally at practice facilities and arenas, in meeting rooms and on the road, serving premier teams in the NFL, NBA, NHL, MLS, NCAA and more.

We want people who are passionate about troubleshooting and IT support

Catapult Sports seeks self-standing individual reporting to the Director of IT. This individual will be responsible for troubleshooting and support of IT Systems and Infrastructure for Catapult Sports and is based out Wilmington, MA. This role includes: Desktop Support, Operating Systems Administration (Windows and Linux), Telephone Systems, Cloud Services Account Administration, and networking components (WAN & LAN).

What You’ll Be Doing:

As a knowledgeable IT Administrator with skills and experience in Operating Systems and Networking you will need to effectively assist our distributed IT organization with the following:

  • Management and support of Catapult Sports Infrastructure; primary focus on Wilmington MA office, remote offices and employees while on business travel
  • Assist end users with any desktop related issues that arise on a daily basis
  • Provide support of Wilmington production WAN & LAN with the ability to be available on weekends, off hours and when emergencies arise
  • Administers network accounts, security groups, permissions, troubleshooting access for Windows domains
  • Configuration and setup of systems for new employees and servers for various departments
  • Ability to effectively form and manage external vendor relations
  • Effectively handle any escalations for issues in your area of responsibility. Occasionally you may be asked to visit remote offices to diagnose more challenging problems
  • DNS management of internal and external DNS zones
  • Email administrator of G-Suite and Office-365 email environments and distribution lists
  • End-user computer hardware and software purchasing, inventory, troubleshooting and repair, software support and research
  • Laptop builds/rebuilds for existing and new hires; Archiving terminated employee data in secure company location
  • Mobile device connectivity support
  • VPN Connectivity
  • Printers and Print services
  • Provides security key FOBs to employees and guests
  • Involved in cube and office build outs, involving both high voltage (power) and low voltage (data/voice) cabling and Moves/Adds/Changes/Relocations
  • Workstation setup for new users
  • Inventory tracking

What You’ll Need:

Technical Skills & Experience (Required)

  • 5+ years information technology experience
  • Experience managing Windows and Linux Servers
  • Office 365 and G-Suite administration experience
  • Extensive knowledge of PCs, Laptops, Storage Subsystems, Networking Components
  • Excellent troubleshooting skills in a network environment
  • Demonstrable skills in creating sound solutions to issues affecting the IT organization

Technical Skills & Experience (Desired)

  • VOIP and/or FreePBX
  • VMWare ESX
  • Macintosh desktop support

Education & Certifications

  • AS or BS degree in a technology discipline or equivalent experience
  • Microsoft MCSE and CompTIA Networking+, Cisco CCET, CCNA or equivalent experience

Skills and Personal Attributes

The ideal candidate will possess the following:

  • Ability to work diligently under minimal supervision to achieve agreed upon objectives and priorities (results orientated).
  • Systematic thinker and consistent approach to problem investigation and problem solving
  • Composure along with the ability to react quickly during crisis (e.g. Network Down)
  • A strong drive to continually improve overall reliability, integrity and performance
  • Ability to work effectively in a distributed team orientated environment
  • Ability to build & maintain relationships with Stake Holders
  • Ability to keep IT management aware of and up to date on site issues
  • Ability to manage/direct contractors and interns 

 

Why You’ll Like Working for Catapult:

  • We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it.
  • We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.
  • We care about youWe offer competitive compensation, time off and outstanding paid maternity and paternity leave. In the US, we offer a 401k plan with up to a 4% employer match.
  • We want you to love where you work. We have great office spaces located around the world with state of the art equipment. Be aware, we have very competitive table tennis games in a couple offices so be prepared to play and have fun.  
  • We work with elite sports teams. Why wait until the weekend to be involved with your favorite sports teams? Every day you can make an impact with our clients who are some of the most elite teams in the world.

Apply for this Job

* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Catapult Sports are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.