About Blank Street

At Blank Street, we believe great coffee should be an everyday ritual. With shops across Brooklyn, Manhattan, Boston, DC, and London, we’re the first-ever brand to offer affordable high-quality coffee.

Blank Street originated in an effort to change the specialty coffee status quo. Starting with small-format shops and continuing with a limited menu and top-of-the-line tech, we’ve always been focused on simplifying the coffee experience. We partner with amazing local vendors and brands, and have some of the best baristas and HQ members out there on our team. Love coffee? Keep reading.

What's Brewing...

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. You will become part of your community’s infrastructure, serving a carefully curated menu, executed with passion and precision. By joining, you’ll get to be a part of our inaugural Blank Street Boston team! As a team member in our first store you will get the chance to create regulars, introduce a fresh new perspective on coffee, plus the opportunity to grow your career with us as we open more cafes in Boston.

The right person for this role is a proven people-person, taking pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality product through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts and you can really make a difference.

What you'll own:

  • Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry
  • Ensures all proper measures are in place to achieve the correct handling of product to retain its freshness and quality with both food and beverage
  • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
  • Maintains Department of Health (DOH) or local health department standards at all times
  • Full and complete knowledge and adherence to all product, service and brand training playbooks
  • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base

Who you are:

  • Strong passion for customer service
  • Love for coffee or cafe culture
  • Strong decision making and multi-tasking skills
  • Strong interpersonal communication skills
  • Curiosity & desire to learn
  • 18+ years of age

If you have 2+ years of customer service leadership experience and strong knowledge of specialty coffee check out our Shift Lead application here

Availability Requirements:

Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (usually weekend days, weekend as described as Friday, Saturday, Sunday)

Perks:

  • $15.50 or $16.50/hour starting + tips 
  • Access to our Employee Assistance Program (EAP)
  • PT and FT positions available
  • Healthcare offered for FT employees after 90 days of consecutive employment 
  • Barista accreditation/training program
  • Paid training time
  • Paid sick time
  • As a growing company we have opportunities for advancement for those interested

Application & Interview Process: 

  • Application Review
  • Short Online Questionnaire
  • Recruiter Phone Interview
  • Hiring Manager In Person Interview
  • Offer

 

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