BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. Founded in 2013, BitGo pioneered the multi-signature wallet and is the first digital asset company to focus exclusively on serving institutional clients.  Active in both centralized and decentralized finance, BitGo offers market leading trading, lending, and borrowing services through its prime brokerage services and acts as the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes approximately 20% of all global Bitcoin transactions, and supports over 600 coins and tokens. BitGo provides the security and operational backbone for more than 1500 institutional clients in 50 countries, including many regulated entities and the world’s top cryptocurrency exchanges and platforms.  BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

BitGo is looking for an experienced IT Specialist who will join our IT team in Bangalore. 

Responsibilities: 

  • Install and configure software and hardware.
  • Manage IT help desk and technology tools.
  • Provision accounts and configure & deploy workstations.
  • Monitor performance and maintain systems according to requirements.
  • Troubleshoot issues and outages.
  • Ensure security policies are followed.
  • Upgrade systems with new releases and models.
  • Develop expertise to train staff on new technologies.
  • Maintain an internal wiki with technical documentation, manuals, and IT policies.
  • Follow our change management process.
  • Maintaining accurate asset inventory.
  • Other IT related responsibilities as assigned.

Skills & Experience:

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.  

Required:

  • Minimum of 3 years of relevant experience.
  • Proven experience as an IT Specialist, IS Technician or similar role.
  • Experience with endpoint deployment, networks (LAN, WAN) and patch management.
  • Knowledge of system security.
  • Familiarity with various operating systems and platforms, specifically Google Workspace, Slack, JAMF, MacOS, and Ubuntu.
  • Resourcefulness and problem-solving aptitude.
  • Excellent communication skills.
  • Able to analyze and prioritize incoming requests and alerts.
  • Self-motivated and research-driven.
  • Available off hours for urgent requests and weekly IT meetings.

Here are some of the benefits of working at BitGo:

  • Competitive salary
  • Meal & Commute allowance
  • Medical Insurance
  • Hybrid working model
  • IT equipment support for work
  • Great/Talented workforce to learn and grow with

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

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