Company Description

Attune is making it easier, faster, and more reliable for small businesses to access insurance (think, pizza place down the street or main street store). They all need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months. 

We’re changing that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.

Recently, we joined Coalition, Inc. (Coalition), a leading cyber insurance and security provider, combining comprehensive insurance and proactive cybersecurity tools to help businesses manage and mitigate cyber risk. Our combined company is worth $3.5B, with our latest raise reaching $205M and participation from world-class investors like Index Ventures and T. Rowe Price.

Attune operates individually with its own brand identity and mission while strengthening and complementing Coalition’s vision, giving its customers access to new and evolving insurance markets. Together, we serve 130,000 small business policyholders who pay us ~$500M per year in insurance premiums to ensure their security. 

Now our growth is at hyperspeed- not only our mission but also our team. We’ve earned our spot on many workplace award lists in staying true to our values. We’re dedicated to creating a diverse team of curious, focused, and motivated people passionate about changing the future of an entire industry.

Job Description

As our New Business Operations Manager, you’ll be our go to person here at Attune to be a thought partner as we look to build new processes and improve on current operations.  Your work will directly affect the overall business strategy and execution. Using key performance indicators and overall knowledge on how to scale a business in an effective way, you will help Attune reach our goals even faster as we look to constantly evolve the P&C insurance landscape with technology and data!

Specific responsibilities include:

  • Partner with leaders and managers of all major functions to evaluate business performance, redesign business processes for efficiency, and pursue new growth opportunities 
  • Lean on data and be able to use, analyze, and communicate it in an insightful way to help drive critical business decisions
  • Make sure key business priorities are being addressed effectively in the day to day operations of each team 
  • Jump in on new initiatives to help define strategy as well as the operational needs that go along with it.
  • Ask the right questions to help guide your internal partners on their key goals and be there to help the them swerve responsibility when needed


  • Bachelor's degree (MBA is a +), with at least 2-4 years experience in consulting, banking, strategy, operations, project management related fields
  • Experience in data analysis, modeling and utilizing data visualization tools 
  • Strong communication and stakeholder management.

 What we offer you:

  • An opportunity to change the small business landscape.
  • A great working environment that lives continuous improvement and encourages sharing ideas and taking risks to find better ways of doing things.
  • A culture that promotes great relationships both inside the office and outside.
  • Equity compensation
  • Fully covered medical, dental, vision plus 401(k) matching.

Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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At Attune, we are proud to be an equal opportunity employer where everyone is welcome. We’re committed to creating an inclusive environment that supports, celebrates, and encourages diversity. We believe diverse perspectives shape our future.

Though answering these questions is voluntary, we encourage you to self-identify across the identities below. We use this information so we can better understand our talent pools and assess our effectiveness in attracting and recruiting people to Attune from all backgrounds.  

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