Account Manager

Attune is making it easier, faster, and more reliable for small businesses to access insurance (think, pizza place down the street or main street store). They all need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months. 

We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes. 

Simply put, we’re pushing insurance into the future, focusing on accuracy, speed, and ease.

Our mission and our team are growing. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are excited about changing the future of an entire industry.

Job Description

As a Territory Account Manager, you will be responsible for increasing new agent engagement, customer retention and premium written through the Attune portal in an ever changing distribution channel. The ideal candidate for this role will be able to strategize and have a deep understanding of how to increase, gain, and maintain market share in an Independent Agency. You will need to gain a deep understanding of Attune’s product offerings and unique coverage enhancements, all while effectively explaining Attune’s strong value proposition. The Account Manager will possess deep knowledge and become the principal in-house authority on their designated territory's performance. They will adeptly address challenges and celebrate successes, while also crafting strategic plans to foster growth within their assigned area.

• Responsibly grow written premium and customer retention on an account and portfolio level 
• Clearly communicate Attune’s product availability and appetite of all applicable products for the assigned territory
• Manage individual account growth goals (Quote, Bind, New Product) through scheduled Quarterly Production Reviews and strategic quote hunt outreach  
• Manage agency information in Attune CRM including the Agency Broker Profile 
• Gather knowledge of territory marketplace conditions, collecting competitive intel and documenting in CRM
• Cooperate with cross-functional teams to align on execution of company goals through portfolio relationship management
• External communication of incentives, initiatives, and all applicable Attune related knowledge to the assigned portfolio
• Internal communication with cross-functional teams, utilizing resources and prescribed processes when necessary to problem solve and escalate issues, in order to provide optimal broker experience
• Other duties as assigned

Qualifications:

• 2+ years commercial P&C experience
• You have strong people and presentation experiences
• Advanced Microsoft Office and computer skills
• Detail oriented, with strong organizational and time management skills
• Strong propensity for learning new systems and processes for development
• Must be self-motivated and can work with a collaborative team environment
• Problem solving and innovation experience
• Ability to travel as needed, but less than 15% of the time
• You are resourceful, enthusiastic, and desire to operate in a start-up environment – if you’re looking for an opportunity to learn and expand your skill set, this is the place!

What we offer you: 

• Flexible PTO
• Generous parental and caregiver leave
• 401K match
• Excellent medical, dental, and vision plans
• Remote-first culture
• And more!

The anticipated base salary for this position ranges from $80,000 to $90,000 per year, depending upon the individual's unique qualifications and experience. Additionally, this role offers the potential for bonuses and/or commissions.