Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.  

Our flexible workplace is continuously evolving to ensure all employees feel: 

  • Comfortable bringing their whole selves to work. 
  • Confident that they will be treated respectfully. 
  • Recognized for their performance and provided with equal opportunities to succeed. 

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. 

Argo invites applications for the position of Casualty & Professional Lines Claims Manager - Bermuda, reporting to the Head of Claims.

 

Argo is part of the Argo Group, an international specialty underwriter, which offers through its operating subsidiaries high-quality commercial Property, Professional Lines and Casualty insurance and services that are tailored to the needs of businesses and public entities.

 

The Casualty & Professional Lines Claims Manager role will be responsible for overseeing and handling all excess casualty and professional lines insurance claims emanating from policies written by Argo Insurance in Bermuda.  The successful candidate must have exceptional experience and a proven track record in managing a team and effective claims handling of direct excess casualty and professional insurance claims with limited direction.  The candidate should also have exceptional technical expertise and analytical skills, strong verbal and written communications skills, a proven ability to negotiate, problem solve and make decisions with sound and reasoned judgment.

 

Additional Key Responsibilities:

  • Providing support to the underwriting team, actuaries and senior management, including advising on claims developments, trends and market issues and attending client meetings and market events to assist with business acquisition and developing the book;
  • Ensuring full compliance with all stipulated global and local operating protocols, procedures and policies, service standards and regulatory compliance;
  • Proactively seeking to identify and implement continuous improvements to streamline the claims processes, procedures and systems to drive efficiency whilst promoting best practices.

 

Key Requirements, Skills and Competencies:

 

  • A minimum of 10 years of experience and solid proven track record in handling direct excess casualty and professional lines insurance claims with limited direction;
  • Experience in managing a team, mentoring and developing more junior members of staff;
  • Specialisation across multiple jurisdictions but with a very strong focus on US;
  • In-depth knowledge and experience of assessing coverage under the Bermuda form as well as London and US excess forms with the ability to analyse complex coverage issues and challenge legal advice;
  • Strong relationships with brokers and other insurance market participants in and outside the Bermuda market in large risk claims adjusting;
  • Ability to understand and apply regulatory and legal requirements in the claims context;
  • Detailed knowledge of claims life cycle and ability to develop best practice with claims experience;
  • Ability to participate in industry conferences and committees.
  • Effectively communicating with legal counsel and active participation in Mediation/Arbitration.

 

PLEASE NOTE: At this time, Argo will not sponsor an applicant who requires approval from the Department of Bermuda Immigration for this position.

 

Argo Group is an equal opportunity employer and is committed to the training and development of its employees.

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. 

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Ltd. is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The company is a wholly owned subsidiary of Brookfield Reinsurance Ltd. Argo and its insurance subsidiaries are rated ‛A-’ by Standard and Poor’s. Argo’s insurance subsidiaries are rated ‛A-’ by A.M. Best. More information about Argo is available at www.argogroup.com.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.

  • Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.

  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.  

  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.

  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.

  • Active community outreach and volunteer programs.

  • A generous Employee Referral program that results in approximately 25% of all new hires annually.

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