SALES ASSISTANT

APPARATUS is a New York-based design studio that explores the relationship of lighting, furniture and objects in immersive environments, threading the historical and the cultural through a modern lens.

RESPONSIBILITIES INCLUDE

Provide phone support; assist callers with essential questions about the brand and product including brand history, collections, finishes, pricing, lead times.
Process and apply client payments (credit card, wire and checks) efficiently and accurately and apply information directly into Salesforce.
Set up new client accounts by taking and inputting all required information and introducing to relevant Account Manager.
Develop a deep knowledge of and become an expert in APPARATUS product and brand story, share product and brand knowledge in an engaging and helpful way.
Generate quotes and invoices as directed by Account Managers.
Assist Account Managers with follow up on finish sample orders, open quotes and general outreach projects.
Pack, ship and monitor inventory of finish samples.
Execute duties according to daily and weekly checklist and communicate daily with account managers to establish any tasks requiring priority.
Support Account Managers when out-of-office with basic account and email management.
Set a high standard of warmth and professionalism in welcoming clients, vendors and colleagues.
Share responsibility of gallery visual standards, opening and closing duties – lighting levels, object/furniture placement, drapes, restrooms, stock levels.

SKILLS

Excellent verbal and written communications skills and a desire to learn and deliver on-brand APPARATUS communication and presentation standards.
Detail-orientated with exceptional organizational skills.
Excellent time-management skills, independent drive and the ability to work under pressure and deliver projects under tight deadlines.
Strong aesthetic and presentation skills with a keen eye for detail.
Demonstrate initiative by actively contributing new ideas to Gallery Manager related to client experience and administrative tasks.
A consistently positive attitude displayed both as an individual and within a collaborative team of peers and management.
Ability to respond professionally to critical feedback and proactive in seeking support and help when needed.

EXPERIENCE

Prior sales or administrative experience in client-facing roles.
Proven ability in a high-paced environment that values consistency, efficiency and excellence.
Understanding of a business that requires a team to execute the common vision, understands the value of the individual and the team.
Demonstrated ability to communicate clearly and effectively.
Knowledge and interest in contemporary design.

WORK SCHEDULE

Full-time gallery hours.
Longer hours and weekend availability as needed.

PERFORMANCE REVIEW AND CHECK-INS SCHEDULE

Monthly touch bases.
Annual performance review.

This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based in our London Gallery. Must be legally authorized to work in the U.K.

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1 – Why do you want to work at APPARATUS? *

2 – This position is non-remote and is based in our London Gallery full-time. *

3 – Are you legally authorized to work in the U.K. without sponsorship? *

4 – If referred by an APPARATUS team member, please list them here.

5 – GDPR (General Data Protection Regulation) Disclosure *

When you apply to a job on this site, the personal data contained in your application will be collected by APPARATUS LLC (“Controller”), which is located at 124 West 30th Street NY, NY 10001 and can be contacted by emailing info@apparatusstudio.com.

Controller’s data protection officer is Rebecca Daly, who can be contacted at rebecca.daly@apparatusstudio.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at rebecca.daly@apparatusstudio.com.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Sales Assistant

SALES ASSISTANT

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