SHIPPING AND LOGISTICS ASSISTANT MANAGER
APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.
RESPONSIBILITIES
- Support the day-to-day operations of the team to meet or exceed Production and launch calendar commitments and ensure uninterrupted workflow; schedule and manage resources to support outbound shipments with real-time system updates.
- Perform shipping duties, including: processing carrier shipments, coordinating crating and freight services and generating shipping quotes according to work instructions.
- Produce consistent and high-quality work, on-time and according to department standards.
- Maintain expert-level understanding of all freight carriers, documentation requirements and shipping parameters; ensure successful and on-time outbound product.
- Accountable for accurate and complete work instructions that meet internal standards and are clear to the Shipping department.
- Train and mentor team members, setting the standard for best practices for the Shipping department.
- Perform quality control inspection. Identify, communicate and address opportunities.
- Lead by example, promote skill-building, continuous improvement and change adoption, drive excellence in productivity and quality.
- Support management team in leadership and continuous refinement of team practices.
- Reconcile and conduct root cause analysis on issues. Collaborate with APPARATUS Sales and Client Services departments on cross-functional needs such as process improvement.
- Give guidance for the Sales and Client Services teams as needed.
- Monitor production reports. Understand and act on key department performance metrics.
- Maintain a clean, organized and safe workspace; advance overall department organization.
- Perform key department opening, closing and maintenance duties.
- Foster positive and productive work relationships with those inside and outside the organization.
- Comply with all Company policies, guide and train team members as necessary.
- Support company initiatives and projects on an as-needed basis.
SKILLS
- In-depth understanding and ability to fluently navigate main carrier shipping portals and guidelines.
- Proficient with software and systems.
- Trained in import/export standards and practices.
- Well-developed eye for detail.
- Qualified to read and interpret domestic and international manifests and shipping documents.
- In-depth understanding of production operations, dependencies, and impacts on people and processes.
- Able to effectively communicate, demonstrate and teach; professionally give thoughtful feedback and coach to positive results.
- Excellent work ethic, demonstrated by a high level of output; ability to self-motivate; ability to manage priorities with a sense of urgency.
- Enjoys working collaboratively, ability to both lead and take direction.
- Able to respond professionally to critical feedback and proactive in seeking support and help when needed.
- Able to manage time, communicate about resources and capabilities, meet deadlines, and manage up consistently and effectively.
- Excellent organizational skills and accuracy in detail.
- Solid problem-solving skills.
- Able to routinely raise arms over head, reach, bend and regularly lift up to 50 pounds (and occasionally more).
- Able to work standing for an extended period of time.
- Able to climb a ladder.
- Able to wear appropriate protective equipment and abide by safety policies and guidelines while working with any hazardous materials/equipment.
- Able to operate a hand truck, pallet jack, U-Boat and other material handling equipment as needed.
- Reliable and trustworthy.
EXPERIENCE AND QUALIFICATIONS
- Minimum of 2 years in a comparable role and business, specializing in high quality products.
- Bachelor’s degree: Logistics, Supply Chain or Business Administration concentration a plus.
- Firm grasp of production and management principles.
- Material and manufacturing knowledge of metal, glass, porcelain and leather a plus.
- Background working in a collaborative team environment that values excellence and efficiency.
- Salesforce and/or ERP knowledge a plus.
WORK SCHEDULE
- Full-time on-site hours: Monday–Friday 8:00AM–5:00PM.
- Longer hours and weekend availability as needed.
PERFORMANCE REVIEW AND CHECK-INS SCHEDULE
- Weekly 1:1s.
- Annual performance review.
Salary from $28/hour
This is a full-time position with competitive compensation and benefits. We are an Equal Opportunity Employer. Position is based at APPARATUS PRODUCTION in Red Hook. Must be legally authorized to work in the U.S. without sponsorship.