Job Description

One Acre Fund is looking to grow our Business Development team by hiring a well-rounded, energetic candidate with two to five years of experience to work in donation processing, customer support and office administration. We ask that you are detail-oriented with a passion for non-profit administration.

We are seeking someone to manage the input of donations into our donor database, support our external customers, and team-wide support. You excel at running and improving processes, have a passion for getting every number right, and derive excitement from delivering error-free work. We ask that you commit to regular work hours in our Brooklyn offices.

You will report to the Donations Processing Manager in our New York office.

Job Level

JL 9

Salary

$62,400 - $65,000 annual

Location

New York, United States of America

Expected Manager

Dominic Schmitt and Brittany McFall

Will this position be managing others?

Key Job Responsibilities

Process Donations: enter incoming donations into our donor database, issue acknowledgement letters; maintain profiles and pull reports from partner donor sites
Clean-up and prep donor-data extracted from partner sites
Support Customers that inquire about donations, stock transfers, and tax receipts
Manage email and print mail merge templates.
Manage administrative tasks relating to New York office space and use by NY-based and visiting staff
Maintain and follow-up on all office administrative tasks.

Top Skills and Qualifications

Customer service-oriented personality
Command of Microsoft and Google Productivity Suites
A demonstrated interest in or understanding of fundraising and Non-Profit Administration
Humility: Passionate professionals who combine skills with good humor and patience
A willingness to commit to this position for a minimum of 2 years
A passion for numbers and data accuracy
Language Requirement: English.

Benefits

Comprehensive Health cover, Child Benefit, and paid time off.

Eligibility

This role is only open to citizens or permanent residents of the United States of America.

Application Deadline

8 May 2024. Applications after this date will be accepted on a rolling basis.

For more information reach out to dominic.schmitt@oneacrefund.org

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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Are you currently a One Acre Fund staff member? *

Write down here a personal statement highlighting your interest in this position. Review the top skills required and how they relate to your candidacy for this role. Please make sure this is clear and concise" *

Write down here a summary of accomplishments while at One Acre Fund: List of projects, teams managed and responsibilities since joining One Acre Fund." *

What is your current position and Job Level? (e.g. Recruitment Specialist, JL7) *

Reminder: The Internal Transfer Policy does not prevent you from applying for a position at a different job level.

Where are you currently based? *

How long have you been in your current department at One Acre Fund? *

Note: Please note that for business continuity reasons, staff must have been in their position for ~18 months before pursuing a transfer. However, exceptions will be considered with the context of personal and professional circumstances.

If you have not been in your current department for at least 18 months, please share with us what impact you would create transferring to a new role. These approvals will be made on a case-by-case basis by Recruitment Leadership.

Are you considering applying to multiple internal openings? *

Note: If you are considering multiple internal openings, we encourage you to align with an internal transfer counselor or your recruiter(s) on how to streamline the different processes. You can connect with an internal transfer counselor here.

[Applicable for JL9+ staff members] Are you due for a sabbatical leave soon?

Staff members planning to take a sabbatical leave, will need to work with their new and old managers to plan this and, given team priorities, they may not be able to take it immediately. Staff may be required to defer their sabbatical leave for a few months after internal transfer pending business needs. This will be discussed in detail and mutually agreed upon during the transition meeting.

Are you currently on a promotion plan (or likely to start a promotion plan in the next 1-2 months)? *

If so, what will be the final Job Level (JL) upon completion of your promotion plan?

Please note that it will be up to the hiring manager’s discretion whether to honor the promotion plan, or honor the level that the role has been advertised at should you make it to the offer stage. The role will most likely be hired at the advertised Job Level (which might below your new level). Proceed only if you are okay with this.

According to the HR policy, will you commit to declaring a conflict of interest if it arises during your interview process? *

Please view the conflict of interest here.

In compliance with local law, all persons hired will be required to verify identity and eligibility to work in our countries of operation and to complete the required employment eligibility verification forms upon hire. Please select your passport country to help us understand your work authorization status. *

Please note work authorization in most of our countries of operation includes passport holders only. One Acre Fund is often, though not always, able to sponsor visas for international candidates.

What is your gender? *

One Acre Fund maintains a strong policy of equal opportunity employment. The following information is used to determine if our equal employment opportunity efforts are reaching all segments of the population. Individuals seeking employment at One Acre Fund are considered without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other protected status. Answering this question is voluntary. There will be no impact on your application whether or not you choose not to answer this question.

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US Operations Associate