Job Description

This job will involve working with the MHQ CRO team to manage the new Lilongwe office due to expansion. The CRO officer will report to the Corporate Operations Coordinator, providing management of the Lilongwe CRO team and facilities.

Job Level

JL 3

Location

Lilongwe, Malawi

Expected Manager

Julliet Lisa Kuwali

Will this position be managing others?

Yes

Key Job Responsibilities

Health Safety and Security (HSS) system support
- WASH and Sanitation Implementation
- First Aid Kit tracking/updating and training
- Implement assigned HSS protocol
- Support in security services for the Central region office
- Central region Oversight and Property management
- Vendor relationship management
- Support in rolling out standard office processes and communication
- Support in accomplishing department goals
- Payment/PRO Requests for Office Services
- Carry out Staff Satisfaction Surveys.
- Support and implement corporate operations services as requested by departments
- Make reports
- Carry out maintenances at OAF properties
- Process rental payments and lease tracking
- Relationship management with landlords
- Implement Office/Visitors protocol
Management Responsibilities
- People Management/Mentorship
- Manage one two CRO assistants and 1 driver
- Implement check ins and write Performance Development Reviews for direct reports
Celebrations, Event/Shared Purpose Support
- Provide support in making reservations and meal orders
- Organize offsite meetings, logistics and processing payments
- Social Fund Support
- Update departments of changes in prices of meals, accommodation and other relevant services

Top Skills and Qualifications

2+ years of experience in administration, office and people services management.
Bachelor's Degree in Business administration, Operations, Humanities, Secretarial or it's equivalent
Transport experience
Experienced in Excel (can perform complex functions), word, and Microsoft packages
Language requirement: English and Chichewa

Benefits

Health insurance, paid time off

Sponsor International Candidates

This role is only open to citizens or permanent residents of Malawi

Application Deadline

18 March 2024. Applications after this date will be accepted on a rolling basis.

For more information reach out to julliet.kuwali@oneacrefund.org

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

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Are you currently a One Acre Fund staff member? *

Write down here a personal statement highlighting your interest in this position. Review the top skills required and how they relate to your candidacy for this role. Please make sure this is clear and concise *

Write down here a summary of accomplishments while at One Acre Fund: List of projects, teams managed and responsibilities since joining One Acre Fund." *

What is your current position and Job Level? (e.g. Recruitment Specialist, JL7) *

Reminder: The Internal Transfer Policy does not prevent you from applying for a position at a different job grade.

Where are you currently based? *

How long have you been in your current department at One Acre Fund? *

Note: Please note that for business continuity reasons, staff must have been in their position for ~18 months before pursuing a transfer. However, exceptions will be considered with the context of personal and professional circumstances.

If you have not been in your current department for at least 18 months, please share with us what impact you would create transferring to a new role. These approvals will be made on a case-by-case basis by Recruitment Leadership.

Are you considering applying to multiple internal openings? *

Note: If you are considering multiple internal openings, we encourage you to align with an internal transfer counselor or your recruiter(s) on how to streamline the different processes. You can connect with an internal transfer counselor here.

[Applicable for JL9+ staff members] Are you due for a sabbatical leave soon?

Staff members planning to take a sabbatical leave, will need to work with their new and old managers to plan this and, given team priorities, they may not be able to take it immediately. Staff may be required to defer their sabbatical leave for a few months after internal transfer pending business needs. This will be discussed in detail and mutually agreed upon during the transition meeting.

Are you currently on a promotion plan (or likely to start a promotion plan in the next 1-2 months)? *

If so, what will be the final Job Level (JL) upon completion of your promotion plan?

Please note that it will be up to the hiring manager’s discretion whether to honor the promotion plan, or honor the level that the role has been advertised at should you make it to the offer stage. The role will most likely be hired at the advertised Job Level (which might below your new level). Proceed only if you are okay with this.

According to the HR policy, will you commit to declaring a conflict of interest if it arises during your interview process? *

Please view the conflict of interest here.

In compliance with local law, all persons hired will be required to verify identity and eligibility to work in our countries of operation and to complete the required employment eligibility verification forms upon hire. Please select your passport country to help us understand your work authorization status. *

Please note work authorization in most of our countries of operation includes passport holders only. One Acre Fund is often, though not always, able to sponsor visas for international candidates.

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One Acre Fund maintains a strong policy of equal opportunity employment. The following information is used to determine if our equal employment opportunity efforts are reaching all segments of the population. Individuals seeking employment at One Acre Fund are considered without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other protected status. Answering this question is voluntary. There will be no impact on your application whether or not you choose not to answer this question.

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Malawi Corporate Operations Supervisor