Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

We are looking for an experienced Staff Software Engineer to help mentor and guide the Account Experience team, which is responsible for delivering consumers a consistent account management experience across Affirm properties, with a focus on self-service. We allow consumers to resolve issues quickly & independently, driving higher satisfaction while reducing contact rate & servicing costs for the business. We are experiencing exponential growth, and we want you to help scale the product by 100x and beyond. 

We are only just getting started! Come join us as we build a beloved, lasting financial services brand predicated on integrity and trust. 

What You'll Do

  • Work with product and engineering managers to identify and plan projects based on the team goals and resources.
  • Consistently generate simple and sophisticated designs, and write high-quality code that can be easily understood and used by others.
  • Build relationships with people across engineering and other organizations for the design, implementation, roll-out and maintenance of projects.
  • Drive detailed project definition, design, cross-functional alignment, estimation, in addition to task break-down, delivery, monitoring, and maintenance.
  • Serve as a technical resource and engineering mentor for other engineers both inside and outside the immediate team.
  • Foster a respectful and supportive environment that embraces the diversity of the team.

What we look for

  • 7—10 years of experience as a software engineer with leadership responsibilities and experience mentoring senior engineers.
  • Prior experience in architecting, building, launching and maintaining complex systems.
  • Experience building thoughtfully designed, highly performant HTTP & RPC interfaces and intuitive user interfaces
  • Product-centric thinking -- we care just as much about the product experience — ours, our stakeholders', and our company's — as we do the design of our engineering systems.
  • Experience with Python3, Java/Kotlin, and React/Redux.
  • You are not dogmatic, and believe in solving problems with the right tool for the job.
  • Experience providing reviews on teammates code and designs, providing constructive feedback to meet a high bar of quality and help others grow.
  • Well-developed interpersonal, written and verbal communication.
  • Humility and self-awareness to understand opportunities to learn and grow. Ambiguity is where you thrive.

Location - Remote U.S.

 

Affirm is proud to be a remote-first company! Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.
 
If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.
 
Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2020 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of my personal information as described therein.

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Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.

For this reason, we are asking candidates to voluntarily self-identify through a few demographic questions. Our purpose in collecting this information is to help us assess our outreach efforts and diversity representation goals. Your responses will not be linked to your identity or your application, and neither recruiters nor hiring managers can see this information at an individual level. Your responses are stored in the aggregate and will not play any role in our hiring decision.  Your decision to participate or not participate in this survey will have no impact on your candidacy at Affirm. 

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