The Role:

The Manager of Client Growth and Development will sit within the Growth and Partnerships team and will be responsible for client upsells, expansions and strategic growth initiatives globally. This role will collaborate and act as a liaison between Client Services and Sales teams.  

The primary function of this role will be to work with account teams to discover where there are opportunities to expand our current scope of work or to identify upsell opportunities such as adding additional resources to support program growth, identifying new service offerings that align with our clients’ goals, and to identify new and innovative opportunities that will drive program growth for AP’s current client portfolio. Additionally, this role will be accountable for building out data driven proposals and forecasts that align with the client’s needs. Secondary functions of this role may include attending affiliate industry events, building and maintaining strategic client relationships, and working with internal teams to see opportunities through to completion.

The ideal candidate will have a proven track record of successfully identifying growth opportunities within a performance partnership program. This person will have a curious mind and be an effective questioner to bring valuable recommendations to AP’s clients, leaving no stone unturned. The ideal candidate will have a history of owning it, being a self-starter that can confidently tackle any challenge thrown their way. This person will have the ability to effectively prioritize and manage multiple client proposals and forecasts. Lastly, this person will have the ability to appropriately communicate with internal stakeholders and to effectively push back when and where warranted.

Top 5 Job Responsibilities:

  • Upsell and Expansion Opportunities – identify opportunities within AP’s current account portfolio to expand upon existing services and upsell new programs globally.  
  • Proposals, Term Negotiations and Forecasting– develop proposals outlining the terms of strategic growth opportunities and negotiate any relevant terms through full opportunity lifecycle. Ensure that each proposal is supported with accurate forecasts that are aligned with the growth opportunity being presented to clients.
  • Program Strategy – understand partner marketing program strategy, know what questions to ask and ensure that we are providing high growth strategies and recommendations to support growth initiatives that are of value to our clients.
  • Process Development and Improvement – continuously work to develop and fine tune operational processes to track and document upsells, expansions and growth initiatives.
  • Communication & Collaboration – Effectively collaborate, interact, and communicate with internal team members and stakeholders, through written and oral communication, as it relates to strategic growth initiatives. Use effective questioning with internal team members to determine appropriate scopes and timelines. Speak to opportunities and complexities with confidence and in a way that is easily understood by your audience.

What Success Looks Like:

By 3 Months… you will have a basic understanding of AP’s business and will be able to effectively identify high value growth opportunities, gather data driven insights, build forecasts, design proposals, and negotiate terms to completion, in collaboration with account team and growth leadership members.   

By 6 Months… you will have a deep understanding of AP’s business, will be meeting or exceeding the top 5 job responsibilities of this role, and providing guidance to account teams and senior leadership around growth opportunities.

Qualities Of Ideal Candidate:

  • Strong written and verbal communication skills with ability to push back without damaging relationships
  • Effective questioner with ability to dig beyond the surface
  • Self-starter with a strong internal motivation to get the job done and done well
  • Emphasizes an incredible attention to detail and is capable of multi-tasking and coordinating several projects at once
  • Prioritizes competing projects and manages time with skill
  • Possesses the ability to work independently with minimal supervision
  • Displays accountability, always meeting deadlines and keeping commitments
  • Knows how to collaborate with team members in a remote environment
  • Thrives in a fast-paced environment and enjoys bringing order to chaos
  • Can overcome roadblocks and take a solution-oriented approach to challenges

Minimum Qualifications and Skills:

  • 5+ years of experience in performance marketing
  • 2-4 years of sales or business development or equivalent experience
  • Proficient user of Excel
  • Experience with building accurate forecasts
  • Knowledge of affiliate networks (Impact, ShareASale, etc.) a plus
  • Superior communication and organization skills
  • Knowledge of Microsoft Office suite
  • Bachelor’s degree or relevant work experience required

Location:

The Manager of Client Growth and Development is a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). Ideal candidates will reside within a reasonable driving distance of any of our key hub regions: Boston, New York City, Philadelphia, Chicago, Denver, Santa Barbara/Los Angeles, or Seattle. Some travel is required for client meetings or other internal meetings, affiliate industry events, etc.

WHY ACCELERATION PARTNERS?

Acceleration Partners is the recognized leader in global partnership marketing. Five time winner of the IPMA "Best Performance Marketing Agency" category, Acceleration Partners has a 15 year track record of driving exceptional outcomes for top global brands including Target, Reebok, LinkedIn, Adidas, and Noom.  Acceleration Partners manages programs for brands in more than 40 countries worldwide, and provides deep expertise in all key partnership marketing tactics, including affiliate, influencer, content, mass media, and B2B partner marketing. We believe that marketing is better for brands and consumers when it is based on authentic connections. We build genuine connections with clients, partners, employees, and our community to enable remarkable outcomes.

As an organization, we are 100% remote, 100% of the time.  Our infrastructure was built to operate remotely and we believe we do it better than most with equal access to tools, resources, colleagues, and leadership no matter where you are in the world or what your role is within the organization. When we ask our employees, “What motivates you to come to work every day?” Time and time again the answer is our people. Joining Acceleration Partners means joining a community of brilliant colleagues from around the world who are smart, driven, and who will challenge and motivate you to new heights. 

Acceleration Partners has received several prestigious awards and accolades for our culture, including ”Best Workplaces” (Inc.), “Best Places to Work” (Glassdoor), “Most Committed to Work-Life Balance” (Digiday).

Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status.  

 

 

 

 

 

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