LOCATION:

The Affiliate Associate is based in Singapore and a remote, work from home position, as are all positions at Acceleration Partners (a structure central to our culture and our vision to change the work/life paradigm). Candidates must reside in Singapore and Japanese fluency is highly preferred.

THE ROLE:

The core of the role is to provide hands-on client service, work closely with our largely US-based client services team to execute regional campaigns, and to support international expansion projects as needed. This will require excellent client service skills, strategic thinking, and a capability (and willingness) to own the day to day tasks and projects for client programs. It will also require the ability to comfortably present to and work with client contacts and key regional publishers. A successful candidate will have a proactive attitude to meeting and exceeding clients’ needs and will maintain Acceleration Partners’ high standards and reputation for client service excellence. 

TOP 5 JOB RESPONSIBILITIES:

Acceleration Partners seeks an Associate to take ownership of:

  1. Affiliate communication, support and outreach execution - Respond to affiliates’ inquiries and troubleshoot issues
  2. General Account Maintenance - Execute the day-to-day operations of multiple affiliate programs, including managing affiliate applications, deployment of creative assets, etc.
  3. Recruitment Execution - Develop recruitment lists based on the needs of your clients as well as the corresponding outreach emails
  4. Newsletter Execution - Draft and execute affiliate communications and newsletters
  5. Daily/Weekly Fraud Check - Monitor affiliates’ marketing methods to prevent fraud and ensure compliance with each program's terms and conditions (Brandverity, FTC, Fraud)

WHAT SUCCESS LOOKS LIKE:

By 6 months… you are able to execute the day-to-day operations of multiple affiliate programs, including managing affiliate applications, recruitment list building, and deployment of creative assets. Working closely with managers you are able to maximize the effectiveness of the program and are regularly developing new campaign ideas to present to managers. You are able to draft affiliate communications and newsletters and respond to affiliate inquiries and issues with little guidance from managers.  Accounts are being monitored regularly for fraud, with no issues being missed, to ensure compliance with each program’s terms and conditions.

 

By 1 year… you are able to troubleshoot account and affiliate issues.  Regularly developing new campaign ideas to present to managers, you are an integral part of each program you support.  Efficiencies are being created and you are working closely with the manager as a team to provide excellent client service. You are able to take on new account responsibilities with guidance from managers.

QUALITIES OF THE IDEAL CANDIDATE:

  • Has a strong internal motivation to get the job done and done well
  • Only provides superior results and unsurpassed customer service
  • Emphasizes an incredible attention to detail and is capable of multi-tasking and coordinating several projects at once
  • Prioritizes competing objectives and manages time with skill
  • Possesses the ability to work independently with minimal supervision
  • Displays accountability always meeting deadlines and keeping commitments
  • Knows how to collaborate with team members in a remote environment
  • Thrives in a fast paced environment and enjoys bringing order to chaos
  • Possesses superior written and verbal communication skills
  • Has direct affiliate marketing experience (in-house, agency, network) or a strong interest in the industry

 

MINIMUM QUALIFICATIONS & SKILLS:

  • 1-4 years of digital or online marketing, e-commerce, or affiliate marketing experience
  • Knowledge of Affiliate Networks (ShareASale, Commission Junction, etc.) a plus
  • Bachelor’s degree
  • Ability to travel when needed to conferences and team meetings
  • Advanced Excel capabilities and comfortable with formatting, formulas, customizing reports, etc.
  • Working knowledge of HTML, a plus

 

WHY ACCELERATION PARTNERS? 

Acceleration Partners is the world’s largest and first-to-market Partnership and Marketing Agency creating and nurturing partnerships that drive exceptional measurable outcomes for their clients. Managing clients in 40+ countries, their global team of 300+ focuses on data-driven strategies that help connect brands to the right consumers through performance partnerships, traditional affiliate, influencer, performance PR, content and B2B partnership marketing. Serving over 200 brands with household names like Amazon, Target, Google, Warby Parker, Crocs, Reebok (to name a few) their diversified staff is creating what’s next in the industry by building balanced portfolios of high-performing partnerships. As the only truly integrated global partnerships agency, Acceleration Partners prides themselves on being on the cutting edge of new industry developments, and leveraging their proven expertise to bring unique solutions to the most complex challenges for brands who aim for growth.

  

AP PERKS & BENEFITS - WHAT WE OFFER: 

  • 100% remote work for everyone 
  • Group medical, dental, and vision coverage insurance (with opt-out benefits) 
  • 401K with matching 
  • Open Paid Time Off 
  • Summer & Holiday company-wide shut-down weeks in July and December 
  • Volunteer and Birthday Time Off 
  • Focus Fridays 
  • Paid Parental Leave Benefits 
  • Wellness, Technology & Education Allowances 
  • Paid sabbatical leaves, donation matching, and more!! 
  • Benefits may vary based on employment status or country location. 

  

Acceleration Partners is committed to a diverse workforce and we are an equal opportunity employer. We evaluate applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status. 

 

 

#LI-REMOTE

*GLSDR

#LI-MG1

 

 

 

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