At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We’re Looking For:
The Vice President, Student Engagement will provide executive leadership and direction to our admissions and student engagement organization. The desired candidate will be responsible for teams across both admissions and student success functions servicing multiple universities and will be one of several Vice Presidents working as a team to deliver for all students across university programs. The role will oversee the development and execution of strategic student lifecycle policies and initiatives, collaborate with business unit General Managers and key department heads to receive input necessary to formulate policy and strategy, manage University relationships and ensure student outcomes and business goals are met.
Key Role and Responsibilities:
- Provide strategic and policy level direction to the Admissions and Student Engagement teams to achieve the highest level of outcomes across the prospective student and student lifecycle as well as achieving business goals.
- Push down authority to their Directors to facilitate their development and execution of policy and strategy to deliver a superior student experience.
- Develop high performing teams and managers by promoting career development, mentoring, and setting appropriate performance expectations.
- Facilitate communication with General Managers and other functional executive leadership to ensure all admissions and student engagement policies and strategies are aligned with key business initiatives.
- Identify internal and external forces impacting, and innovations within, the student lifecycle and that improve student outcomes while efficiently running the business.
Education and Experience:
- Minimum of 8+ years proven success leading and motivating teams across multiple channels/lines of business
- Proven ability to lead teams across functions and across multiple stakeholders, with staff in multiple locations
- Proven ability to drive results in a high-energy, fast paced environment
- Graduate level degree preferred
- Demonstrated expertise in business concepts, practices, procedures
- Proven ability to develop, motivate, and retain a high performing team
- Enthusiasm and the ability to thrive in an atmosphere of constant change
- Record of success in building and sustaining effective partnerships with executive level professionals
- Confident data driven decision-making abilities and a demonstrated ability to lead people and get results through others
- Proven success in a matrix management environment
- Strong organizational and communication skills, the ability to work and contribute in a team environment
- Action orientation and confident presence on the admissions and student engagement floors
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include:
- 2 complimentary Getsmarter short courses per year
- Subsidised medical aid with Discovery Health Medical Scheme
- 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
- Employee Assistance Program (EAP)
- Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break
2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.
About 2U LLC
For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.
About edX
edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.
Learn more at https://2u.com/careers/
#NoBackRow
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
