One third of the world’s food goes to waste. Which means all the water, energy, and greenhouse gases used to produce that food is wasted with it. This is a problem with a $990 billion price tag for the food industry and an even bigger one for the planet. But we believe the solution is simple.
What if we could eliminate waste by better balancing the supply and demand of food?
Zume uses predictive analytics and real-time food consumption data to predict customer demand, match it with production, and enable food companies to make smarter decisions across the food supply chain.
By connecting all the pieces of the food supply chain, we enable our partners to make better decisions for their business, their customers, and the planet we all call home.
We’re tackling some of the world’s biggest problems, and we need your help to solve them. If you want to take on something different in your career, we’d love to meet you.
As the Director of Supply Chain for Zume India, you will be responsible for leading the development and improvement of Zume’s India supply chain function with a particular focus on talent, processes, and systems. This role includes customer service, warehousing, transportation, demand planning, procurement, and sourcing. Key objectives of this position involve improving overall service levels (on-time and fulfillment) with our customer base, building/strengthening relationships with key supply partners, and reducing costs across the full team.
What You’ll Do
Develop the talent and personnel performance of the function through effective coaching, hiring, and performance management throughout the team
Maintain and execute a multi-year supply chain roadmap that aligns with company strategy and addresses opportunities for continuous process improvement, and advancement of functional capabilities and technologies
Develop and maintain training and metrics for ensuring customer-facing elements of the functional team understand and execute our vision and approach for delighting our customers
Drive the vision of the company within supply chain through a focus on the Corporate Key Success Factors and their respective applications within the department
Ensure effective prioritization and execution across supply chain through appropriate use of cadence, KPIs, and customer and regulatory feedback
Maintain and evolve a robust set of departmental dashboards and KPIs to monitor and measure performance in corporate BI tool (e.g. inventories, service levels, annual savings targets, schedule attainment, etc.)
Responsible for the improvement of all supply chain business processes and execution of supply chain processes within the Company’s software systems
Collaborate with Sales leaders to integrate our supply planning with our key strategic customers reducing our total cost to serve the key accounts
Improve effectiveness and efficiencies of key processes and sub-processes within the supply chain team in alignment with the needs of the business
Develop and grow a supplier community that helps meet our business objectives for product development and corporate innovation, purchased goods savings, and supply continuity
Manage and mitigate compliance and regulatory risk in regards to environment, health, and safety (EH&S) within the department including those areas directly managed by the Company and those areas managed by subcontractors and vendors
Maintain strong relationships with other functional leaders that foster inter-departmental feedback and prioritization
Monitor and onboard new technologies and best practices in the practice of supply chain by building external relationships, subject-matter-expertise, managing trainings, and key learning events for the department
Responsible for the supply chain of new customer/new product launch processes – integrating into the corporate launch process for accurate first shipment and service levels through the first three months
Develop and maintain proactive communication protocols with customers to drive customer satisfaction
Who You Are
10+ years of experience in a supply chain management position
5-7 years of experience in a leadership role
Food industry experience a plus
Excellent leadership and interpersonal skills
Comfort and experience with managing complex projects
Track record of talent and team development
Strong analytics, modeling, data management, and assessment skills
Excellent oral, written and interpersonal communication skills
Proficient utilizing Microsoft Office Suite
Ability to look externally for best-in-class ideas and integrate into our operation
Zume provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.