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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
As a Principal Product Designer, you will partner with product management, engineering and business leaders to build delightful experiences for our customers, and establish and promote a design culture throughout the organization. The patterns and components you design and launch will help keep businesses and millions of end-users stay secure. You will fuel and bring to market software solutions that delight and empower customers with making informed decisions on a global impact. You will use your creative superpowers to come up with and re-use UX and visual paradigms to help our users make data-driven decisions quicker.
As a Principal Product Designer, you will partner with other designers, product management, engineering and business leaders to build delightful experiences for our customers, and establish and promote a design culture throughout the organization. You will articulate the design vision and strategy while overseeing the user experience and instilling design thinking into the product development lifecycle. This role requires you to simultaneously balance and drive design and technical goals and shape the visual design language for the user experience across the application suite. You have relentlessly high standards and are never satisfied with the status quo. If you're ready to make a difference to Zscaler and our customers, and you want to tackle huge challenges, we would love to talk to you!
In this role, you will:
- Manage the intake, scoping, planning, and executing of UX projects from start to finish
- Comfortable proactively building domain knowledge by looking for opportunities to learn, research, and educate others with your findings
- Connect user needs and business requirements thoughtfully and elegantly
- Designs cohesive experiences that bring our design principles to life and looks beyond immediate scope of project deliverables that achieves harmonized experience.
- Your design artifacts show maturity and depth, able to tell a story using user journey at macro level to details at micro interaction level.
- Facilitate brainstorm / ideation sessions with cross functional stakeholders and UX peers.
- Help develop scalable cutting edge and flexible global design guidelines to maintain clean and consistent user interfaces across products as we grow.
- Rapidly visualize, prototype, explore multiple product directions, and validate hypotheses - understanding the business and technical impact of your decisions.
- Apply your deep understanding of UX best practices and visual design to drive innovation while ensuring consistent and uniform experiences across products.
- Collaborate with Product, Engineering, Content, and Marketing to deliver a cohesive experience across all channels, while scoping, defining, and iterating on a project.
- Contribute to building out best practices and culture across the design organization and outside the immediate team.
- Acquire deep understanding of our users by employing different techniques (e.g. customer interviews, surveys, usability tests)
- Become a UX ambassador in and out of the organization.
Qualifications:
- Must have 10+ years of UX and/or Product Design experience.
- At least 5 years of experience designing in the enterprise and/or B2B domain.
- Demonstrable track record of shipping world-class visual designs in Figma, Sketch or comparable tools with relentless focus on delivering simple and intuitive solutions to complex problems (strong design portfolio required, please provide a link and password if applicable).
- Experience working with and contributing to Design Systems.
- Demonstrable success in collaborating with engineering teams and bringing your designs to life across multiple engineering teams, disciplines and working in a multi-framework environment.
- Excellent communication skills - ability to communicate clearly and distinctly, both verbally and in writing with peers and stakeholders.
- Deep understanding of technical limitations and front-end development frameworks (HTML, CSS, React, Vue, etc.).
- Experience with analytical or IT/Cloud Security interfaces is considered highly desirable
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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
