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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description
We are seeking a visionary and highly experienced Architect to join our Zscaler SRE team and have a direct impact on our platform and tooling capabilities . In this role, you will bring your deep understanding of building and scaling high performance and reliable systems with a recognized reputation as an industry expert. You will be responsible for providing strategic direction and technical leadership for our SRE Platform and tooling capabilities; overseeing the development and deployment of innovative solutions and ensuring the platform meets the evolving needs of the business
Responsibilities
- Provide Technical leadership and vision for the design and development of the SRE Platform and tooling requirements particularly in the AIOPS and Observability spaces
- Collaborate with cross-functional teams to define and implement a scalable, high-performance, and secure platform architecture that meets current and future business needs.
- Lead the exploration and adoption of emerging technologies, ensuring that the platform remains at the forefront of industry advancements.
- Mentor and coach engineering teams, fostering a culture of technical excellence, collaboration, and continuous learning.
- Collaborate with product management to align technical strategies with business goals and contribute to the product roadmap.
- Work with SRE teams and partner engineering teams to drive reliable solutions to drive industry leading reliability and availability of the Zscaler Cloud.
- Drive testing and release strategies to ensure new enhancements/features are able to address target use cases.
- Become a valued leader in the SRE leadership organization and drive tooling adoption and SRE best practice across Zscaler
- Serve as a technical evangelist, representing the organization at conferences, contributing to open-source projects, and promoting thought leadership in the industry.
Qualifications
- Bachelor Degree in Computer Science or Engineering.
- 9+ years of experience in the Observability and Automation space
- Experience of AIOPs and the use of AI/ML to drive operational efficiency and scale.
- Highly experienced in the culture of SRE in comparable technology environments.
- Strong technical foundation in operational tooling - Observability, Monitoring, Automations etc
- Experience delivering products as cloud-based services.
- Strong attention to detail.
- Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
- Solid experience with engaging technical teams to discuss use cases, review feature/function requirements and define solutions.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
