Named one of Forbes’ top “Travel Tech Startups Taking Europe by Storm”, and backed by Europe's leading tech investors, Zizoo is becoming a household name by digitalizing the boat rental industry. We want YOU to join us as Zizoo redefines travel for the eco-friendly, outdoors-loving audience, and completely streamlines an industry used to pen and paper bookings and inconvenient methods. We’re building the infrastructure for transforming the nautical world from the ground up, and want YOU to help us make it happen.
We are the next big thing in travel!
We’re looking for a confident customer support specialist that enjoys teamwork with a get-things-done attitude and a passion for helping customers, to join our unbelievably motivated customer support team.
- Act as our customers primary point of contact
- Be a part of an unbelievably motivated team that enjoys teamwork, and delivering the best guidance to our customers
- Develop rapport with our customers in all interactions; offer solutions - not excuses
- Assist our clients by turning their boat holiday dreams into a reality
- Channel feedback from your customers back to the product team to influence our product development
- Proactively improve processes for you and your team
- You are customer obsessed and find pride and joy in your work
- Expert in delivering effective solutions
- Engaging and personable; capable of bringing out the positive in any situation
- You are self-confident, self-determined and extremely proactive
- You are positive and team-oriented
- Fluent English and German speaking and writing
What we offer:
- Supportive training and a chance to grow and develop within the company
- An opportunity to work in one of Europe's trending startups
- Visa process support
- Free coffee and fruits
- Urban sports club membership discount
- Team building events and a sailing holiday for the whole team
- And, of course, boat holiday discounts!
To apply please email your CV to firstname.lastname@example.org with the Subject Line "DE Customer Support-Your Name".