WHO WE ARE:
Zinnia is simplifying how people buy, sell, and administer insurance products. Combining intuitive enterprise technology solutions and data insights with the streamlined, consumer-facing Policygenius marketplace, Zinnia is redesigning the insurance experience for shoppers, advisors, and insurers alike — and enabling more people to protect their financial futures along the way. Zinnia has over $173.7 billion in assets under administration across 60+ carrier clients, 350 distributors and partners, and over 2 million policyholders.
WHO YOU ARE:
As an Interns - operations you will be responsible for reviewing, consolidating, and updating our organization's SOPs.
WHAT YOU’LL DO:
As an SOPs Consolidation Intern, you will play a key role in reviewing, consolidating, and updating our organization's standard operating procedures. This internship offers an excellent opportunity to gain practical experience in document management and process improvement.
Responsibilities:
- Review existing standard operating procedures (SOPs) across various departments and functions.
- Consolidate and organize SOPs into a centralized repository or document management system.
- Collaborate with subject matter experts and stakeholders to ensure accuracy and completeness of SOPs.
- Analyze SOPs for consistency, clarity, and adherence to organizational standards.
- Identify areas for improvement or optimization in existing SOPs and recommend updates or revisions.
- Work closely with department heads and team members to gather feedback and incorporate changes.
- Update and maintain version control for SOP documents to ensure alignment with current practices.
- Assist in documenting new processes or procedures as needed and ensuring they are integrated into the SOP framework.
- Provide training and support to employees on accessing and understanding SOPs.
- Document and report on progress, challenges, and achievements related to SOP consolidation efforts.
WHAT YOU’LL NEED:
- Currently pursuing a degree in Business Administration, Management, Operations Management, or a related field.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Excellent written and verbal communication skills, with the ability to communicate complex information clearly and concisely.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and document management systems (Share Point).
- Ability to work independently with minimal supervision and collaborate effectively in a team environment.
- Analytical mindset with the ability to identify process improvement opportunities and propose solutions.
- Familiarity with principles of process documentation, standardization, and quality management.
- Eagerness to learn and adapt to new tools, methodologies, and technologies related to SOP consolidation.
- Prior experience or coursework in document management, process improvement, or related fields is a plus but not required.
BONUS POINTS
Duration: Available for 4-6 months
Location: Present in Delhi NCR
WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, incentive/bonus opportunity and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website.
