About Zepz

Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus to reduce the cost of remittances and increase safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

Our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries in 2022. We operate over 5,000 money transfer corridors worldwide and employ over 1,400 people globally. Zepz is a remote-first employer, with team members located across six continents.
Our vision is to create a world that celebrates migrants’ impact on prosperity, at home and abroad. Our purpose is to unlock the prosperity of cross-border communities through finance and technology.


Zepz.io

Our Commitments:

  1. We act like owners - We are relentlessly delivering for our users and spending money thoughtfully. 
  2. We embrace embarrassing honesty - We function best when we're open and honest with one another — especially about our challenges and doubts. 
  3. We have a bias to action - We get to first outcomes quickly, iterate and learn. 
  4. We strive to be better - We may make mistakes, but always learn from them.
  5. We are inclusive - to better reflect and serve our users. 

About the role:

Zepz is seeking a highly organised, proactive and detail oriented executive assistant for maternity cover until June 2024 to support some of the executive team (ExCo). As an integral member of Zepz, you will play a critical role in ensuring the smooth functioning of our operations, while providing top-level administrative assistance to our executives. Join our team and become a valued partner in driving our company's success.

Please note - This is a hybrid fixed term role until June 2024 that will require you to be at our London office 2-3 days a week and so we are seeking to hire individuals who are authorized to work in the UK. 

Reporting to the Chief People Officer, you will:

  • have full responsibility for your ExCo members’ calendar schedules including internal and external meetings, video conferences, interviews 
  • draft communications on behalf of the exec member 
  • dual inbox management
  • take ownership of your ExCo Leadership team meeting agenda and action follow up
  • build and manage relationships both internally and externally 
  • assist in onboarding new joiners
  • book extensive international travel arrangements which will sometimes include visas
  • ad hoc project manage, often to strict deadlines
  • organise team meetings, offsites, international offsites and other ad-hoc events
  • process expenses, raise purchase orders, manage invoices and liaise with our Accounts team to ensure payments are made on time
  • build out and format slide decks including organisational charts 
  • collate and distribute monthly ad-hoc reports
  • keep all documents, files and electronic information in good order 
  • work alongside other ExCo’s Executive Assistants and provide holiday cover as needed
  • assist in office admin including meeting room booking requests and conferencing setups
  • be an integral part of the ExCo team functions and provide assistance to direct reports
  • be an ambassador for the ExCo and the Zepz values

What you bring: 

  • Absolute discretion - you will be dealing with a huge amount of confidential information
  • Incredible organisation and multitasking skills, someone able to manage their own time so you can effectively manage and prioritise others needs
  • Proactive working style, forward-thinking and planning, always one step ahead in order to make sure your ExCo have everything they need in order to be effective 
  • A confident communicator with people at all levels, able to build effective relationships throughout the company and externally 
  • Meticulous attention to detail across everything that you do
  • A flexible attitude and able to approach ever changing priorities with a calm manner, someone comfortable with change and unknowns
  • Self-motivated with the ability to make educated decisions when necessary and work autonomously
  • Trustworthy and reliable 
  • A preferred knowledge of Google suite and Slack
  • Friendly and energetic, someone who genuinely likes improving people’s lives

What we offer you: 

Please note that the benefits below will apply to Full-time roles.  

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. If you're not in one of those regions, don’t worry - the Talent team can let you know what is available for you specifically:

  • Unlimited Annual Leave: Most Zepz team members are eligible for unlimited annual leave. Colleagues in customer-facing roles, receive a competitive holiday allowance and four recharge days a year. Feel free to make the most of your time off and maintain a healthy work-life balance! 

  • Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.              

  • Retirement: We offer pension schemes to help you plan for and secure your future. 

  • Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected..

  • Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible. 

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In many locations, we have workspaces, which you can use as you desire.

Most roles in the Philippines are predominately office-based, with this we offer free meals for those 100% on-site.  

In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!  

Why choose Zepz? 

  • Our team of over 1400  employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.

  • We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.

  • We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.

  • At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose -  to continue to provide the best service to our users.

Ready to apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization. While Zepz supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

At Zepz we record interviews using Metaview (https://metaview.ai). It helps us become better interviewers by recording and transcribing our interviews, and ensures we interview candidates in a fair & consistent manner. It is not required. Please let us know if you’d like to opt out of the use of Metaview - this will not affect the outcome of your interview.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Zepz is a place where everyone can thrive. 

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.

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Zepz Inclusion: Voluntary Demographics

Zepz mission serves a global audience. In order to better service our customers, we want to create a workforce that represents and understands our users.

We are committed to creating an inclusive and fair environment for our colleagues, partners and customers. In order to do that, we need to capture a few things about the talent we attract.

During the application process, we will ensure that all applicants are treated fairly regardless of age, disability, ethnicity, marital status, sexual orientation, religion or belief.

We also commit to making any reasonable adjustments you might need.

This information is confidential and used solely for monitoring purposes and does not form part of the recruitment and selection process. Through monitoring our applications we can continue to make better, more informed decisions about how we approach recruitment and promotion of our roles.

Thank you for helping us with this valuable work. We believe in creating an inclusive workforce, and you are helping us to monitor our ongoing commitment to treating everyone fairly.

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As set forth in Zepz’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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