We are a platform that empowers companies to create unique communication experiences for their customers. If you've ever changed an invoice payment date through a chatbot or interacted with a support channel on social media, we're behind the solution.

In 2021, we were the first SaaS company in Latin America to go public on Nasdaq. We are operating in several countries in Latin America, with more than eleven thousand customers. We are GPTW and more than one thousand Humanz around the world.

ZENVIA is growing fast, and we are always looking for professionals to bring new perspectives. Enthusiastic people who want to be part of this great digital transformation. We are 100% remote – with home office assistance! Our way of being values and respects the individuality of each one, with autonomy to work and develop.

ZENVIA. By Humanz for Humans.

About the team you will work directly

We are looking for a Specialist Cybersecurity to be part of our Blue Team to conduct operational network security evaluations and provide relevant mitigation tools and techniques to guarantee the availability, confidentiality and integrity of Zenvia's infrastructure.

Your challenges to make a difference in this team

  • Design and maintain effective internal security controls and Implement risk management policies;
  • Define and manage security systems and tools;
  • Identifies, assesses, controls, and mitigates risks, guiding the development and implementation of internal policies and procedures;
  • Suggest and implement new frameworks and tools to reduce attack surface;
  • Analyze system and application event logs to detect security vulnerabilities or malicious activity; 
  • Generate and monitor operational security indicators;
  • Investigate security incidents, determine root cause and remediation tactics, acting as an incident solver;
  • Automate security monitoring and remediation processes;
  • Execute security processes and help company to maintain certifications and acquire new ones (ISO 27001, SOC2, LGPD, GDPR);
  • Ability to think strategically and evaluate options in the short, medium and long term;
  • Strong planning and organizing skills including the ability to manage several work streams simultaneously;
  • Develop technical documentation.

It's a plus, but not mandatory 😉

  • 3+ years of experience working with enterprise Information Security technology;
  • Previous experience on SOC2, ISO and SOX certification process;
  • Strong knowledge with security tools (anti spam, web filtering, WAF, IDS/IPS, CASB/DLP, firewalls and endpoint protection);
  • Hard experience with hybrid infrastructure (public and private clouds);
  • Expertise in implement and maintain security log monitoring (SOAR/SIEM) as well as incident response;
  • Expertise in implement and maintain workstation and servers hardening;
  • Experience in deploy and maintain access controls tools;
  • Creativity, willingness to learn new technologies, and good communication;
  • Strong organizational and analytical skills
  • Ability to evaluate processes for optimization purposes;
  • Advanced English skills.
  • Have CompTIA Security+, CCNA Security, CISSP, CEH, OSCP, and/or related certification;
  • Have scripting (Shell Script, Python, etc) practices;

What makes us a Great Place to Work?

  • Flexibility in working hours
  • Remote work with monthly home office support (permanent) and partnership with Beer & Coffee for co-workings throughout Brazil
  • Language and talent development and management programs so you can activate your full potential and design your career at ZENVIA
  • Partnership with Gympass and Yoga class live online!
  • Full package of benefits: food and meal tickets, health and dental plan, life insurance
  • Participation in results, because you helped to build them
  • Discounts at various educational institutions
  • Direct connection with colleagues from other countries (all virtual, but it feels like we're sitting next to each other)
  • Informal work environment, where colleagues share knowledge, collaborate and learn together
  • Transparency, open dialogue and security for everyone to be whoever they want are essential for us

Come be a HUMANZ

For us, people are unique. A Humanz understands, respects and learns from differences and individualities, sets clear goals, enjoys the journey and delivers results as a single team. We make mistakes, make things right and learn together. 

We want professionals who challenge the status quo, get rid of excuses and make things happen, because we give space for people to unlock their true potential to achieve their best performance.

At ZENVIA, everyone is respected, regardless of race, religion, gender and gender identity, sexual orientation, nationality, disability or age. Within the ZENVIA World you will be able to develop and apply your main skills while maintaining your authenticity. All this with a lot of humor, lightness, empathy and, above all, respect for others.

Our main contact is through email. If you apply for any of our positions, make sure to check your SPAM box or to add @zenvia.com and @lily.greenhouse.io to receive our messages.

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