About the Business Analyst - Platform Integration position:

We are looking for Business Analyst - Platform Integration to in partnership with Technology, Product and related areas understand the business needs and organize demands of integrating acquired companies into Zenvia's Technology Platform. Also, he/she will interact in collaboration with the other Product Owners and Tech Leaders from both companies to ensure high value deliveries for Zenvia and a unique experience to our customers.

Once here, you will:

  • Develop and explicitly communicate the Integration Goal to stakeholders (Business Lines, Engineering, Customer Support, Sales etc.);
  • Create and clearly communicate Integration Backlog items, using Jira, Confluence and Asana;
  • Address non-functional requirements, pairing with Product Owners, DevOps, SRE and Security Information teams;
  • Be a facilitator to understanding Zenvia platform by the acquired companies;
  • Act as a bridge between business and their squad, understanding the needs of the interested parties.

You’re a strong candidate if you have:

  • Critical thinking;
  • Excellent communication skills;
  • Technical background as a developer;
  • Ability to develop relationship with different stakeholders;
  • Vocation for problem solving, facilitating the process of understanding the business problem and engaging the right people;
  • Self-management and ability to deal with different contexts;
  • Experience with business analysis specifications, budget and estimates;
  • Experience in modeling business and software processes, demonstrating a continuous improvement mindset.

Be yourself and have fun! At Zenvia, our differences are valued and respected; Everyone is respected, regardless of race, religion, gender and gender identity, sexual orientation, nationality, disability or age. We operate with autonomy and a sense of ownership. Freedom with responsibility :)

What makes us a Great Place to Work?

  • Flexibility in working hours;
  • A relaxed, informal work environment, with colleagues willing to share knowledge;
  • A challenging environment, in constant change, that drives us to go further;
  • We open the way for you, as the protagonist of your career, to grow and develop with us;
  • Gympass;
  • Monthly networking meetings to exchange knowledge;
  • Discounts at several educational institutions;
  • Flat structure: we enjoy giving and receiving feedback, understanding that this is the best way to grow personally and professionally.

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