Today people think of payroll as a painful, tedious chore that forces businesses to deal with unnecessary complexity, manual tasks and numerous fees. ZenPayroll is on a mission to modernize the payroll industry and connect companies with their employees in a more meaningful way.

Compensation shouldn’t be an impersonal transaction! It’s about employers rewarding people for their hard work, and employees feeling appreciated for their contributions. Our team is striving to positively influence millions of businesses and hundreds of millions of employees around the world. Join ZenPayroll’s customer care team, which treats every customer interaction as a precious opportunity to provide superb service and really wow people.

Check out our WALL OF LOVE on Twitter to see what customers have to say about ZenPayroll’s team of all-stars! https://twitter.com/zenpayroll/timelines/487669852019380224

We are looking for support experts who are passionate about helping small business owners and acting as their trusted advisors. You will teach our customers about our newest product features and act as their advocate internally to influence our product decisions and roadmap.

At ZenPayroll, you will:

  • Interact with small business owners on a daily basis, help them with their payroll questions, and empower them to become our advocates

  • Understand client pain points, communicate their concerns internally, and influence the product

  • Work closely with our product team on compliance research questions and payroll legal issues

  • Grow as a leader in compliance and support

The ideal candidate will:

  • Have a degree from an accredited 4-year university

  • Have 2+ years in a phone/email support position

  • Love writing beautiful, helpful emails and getting to inbox-zero

  • Be super organized and care deeply about the details

  • Be sincerely energetic, empathetic and kind

To learn more about our values, life at ZenPayroll, benefits, and perks, visit https://zenpayroll.com/careers.

Know someone who would be a great fit for this position? Refer a friend to ZenPayroll and we’ll happily thank you with a $3,000 referral bonus if they get hired. Just have them mention your name on their application!

 

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