The Senior UX Researcher will use human-centered design principles to drive improvements and generate new products and services that are intuitive, accessible, and seamless. Responsibilities include developing a deep understanding of our customers and internal colleagues, conducting user experience (UX) research, collaborating with cross-functional teams, inspiring change, delivering oral and written presentations, and sharing actionable insights.
Locations
India (On-site)
What you will do
Identify appropriate UX research method and lead complex UX research studies (e.g., usability testing, in-depth interviews, surveys, etc.) with UX Designers, Engineers, Product Managers, and business stakeholders, incorporating innovative methods and best practices
Gather and analyze qualitative and quantitative data to inform product roadmaps,
requirements and design decisions
Synthesize complex data into actionable insights and recommendations
Translate research insights into personas, user journeys and other artifacts to help
stakeholders empathize with and understand users
Champion the user throughout the product development life cycle, advocating for user-
centered design principles
Provide thought leadership and collaborate closely influencing designers, product managers,
engineers, and other stakeholders to integrate user insights into the product development
process
Own screening, recruiting and scheduling study participants
Stay informed about industry trends, best practices, and emerging research methodologies in
the field of UX research
Evangelize UX research and share best practices
Education Qualifications
Bachelor's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors
(Industrial Engineering), Psychology, Sociology, or a related field preferred
Experience Qualifications
Typically 5+ years professional experience in the enterprise or other complex software space, as a usability engineer or user experience researcher required
Typically 5+ years experience with evaluative and generative research preferred
Skills and Abilities
Knowledge of research methods through all phases of software development (including
usability testing, interviews, contextual inquiries, persona development, etc.) (Intermediate
proficiency)
Ability to formulate clear and understandable presentations and present/communicate
findings to internal leadership teams (Intermediate proficiency)
Experience conducting quantitative data analysis (Basic proficiency)
Effective presentation, verbal and written communication skills, and ability to facilitate
collaborative sessions (Intermediate proficiency)
Manage multiple projects and meet deadlines (Intermediate proficiency)
Creative problem-solving skills (Intermediate proficiency)
Ability to navigate complex stakeholder relationships (Intermediate proficiency)
Ability to work independently and in a team environment (Intermediate proficiency)
Ability to quickly learn different areas of the business and adapt as we grow rapidly into
existing and new areas of the PEO business (Basic proficiency)
Work Environment
Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
