Data Annotation Analyst

OVERVIEW 

Zeitworks is a Seattle-based venture-backed startup on a mission to streamline business process improvement and maximize human potential at work.  

In every organization, teams are executing hundreds of repetitive business processes.  Team members and business leaders alike want to improve these processes, but often cannot because they don’t have visibility into how these processes are actually performed.

Traditionally, the only way to discover and improve business processes has involved big projects, expensive consultants, intrusive over-the-shoulder observations, and countless meetings.  The results are one-time snapshots of limited accuracy that take months to produce, and then are quickly out of date. 

At Zeitworks, we use automated data collection and Machine Learning to automatically discover, analyze and improve an organization’s business processes with zero disruption, and provide business leaders with business insights in near real-time.  Our disruptive technology and SaaS delivery model allow us to democratize process improvement by taking it directly to the leaders and team members that perform the work.  With Zeitworks, companies can make improvements to upgrade their efficiency and their customer experience.

Roles & Responsibilities

Zeitworks uses its proprietary Zeitworks Sensor to collect detailed business process activity stream data from its customers. We are looking for an experienced customer oriented data annotation analyst to help implement the Zeitworks platform. You should be self-driven, with strong motivation for digging deep into complex and hard problems. You will be responsible for annotating the sensor data stream to feed into our ML algorithms. You will work with our HITL user interface to label data and validate output ML models. You will also help craft and deliver customer onboarding plans that anticipate and solve specific business challenges for our new customers. This role is right for you if you are looking for a fast-paced startup environment where you get to wear multiple hats and have the opportunity to advance your technical skills in Machine Learning and data analysis. 

You:

  • Strong desire to build something very impactful from the ground up - shaping the product, team and company. 
  • Love big, complex problems and can translate ambiguous challenges into timely and meaningful business results. 
  • Passionate about finding ways to make things work. You strive to understand the product and deliver impactful features that drive the business forward.
  • Excellent communicator and force multiplier for the team to champion the customer voice forward.

QUALIFICATIONS 

  • 2+ years of experience in data analysis
  • Familiarity with basic machine learning to understand how your contributions train the product 
  • Familiarity with cloud hosting platforms such as AWS, GCP, Azure
  • Interest in developing customer onboarding and implementation plans by understanding their business processes and delivering the desired dashboards and metrics. 
  • Excellent ability to project manage multiple priorities, troubleshooting and problem-solving capabilities to deliver iterative and ongoing success to the customer

A big plus 

  • We are particularly interested in candidates who have experience with Enterprise business processes and/or process mining.
  • Knowledge of data dashboards  and  SQL

 

ZEITWORKS TEAM VALUES

Continuous improvement; whether it's our customers or our team, we strive to help everyone to reach their full potential both individually and organizationally. We make every decision and measure every outcome based on how well it serves our customers and builds their trust. 

Empowerment comes by showing people how their actions directly impact the businesses’ goals, helping them to focus on what matters the most. We balance autonomy with accountability and risk with credibility. We develop leaders who can determine how to best increase our value to our customers and the company.

Speed matters but it requires a well informed team, a plan, and measurable outcomes. Some mistakes will be made along the way but that’s good; it means decisions are being made. Even if things don’t go as planned, it’s an opportunity to share and to learn. 

Integrity based on honesty, transparency and follow through, with no politics, hidden agendas or passive-aggressive behavior, builds trust. We share an obligation to respectfully put forth challenges when we disagree or see a problem; holding each other accountable ensures our collective success.

Diversity in who we are, our experiences, and our opinions, enables us to find creative and innovative solutions to challenging problems. We strive to create a culture based on humility and respect to ensure everyone can thrive. 

Joy comes from sharing the journey with each other while respecting the balance between the me and the we. Working together we create a healthy, sustainable environment that allows us to celebrate each other as individuals and as a team, both at work and in life. 

Zeitworks values inclusion and believes diversity at all levels will enable us to best accomplish our mission. We aspire to be among the tech industry’s most inclusive work environments and are a proud equal opportunity employer.  We do not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, sex, gender expression or identity, sexual orientation, or disability status, marital status, or veteran status.



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