Community Manager

Zeel, the wellness company that created the Massage On Demand ® category, is looking for smart, innovative professionals to join our Community Management team for the New England territory. Community Managers are at the heart of the Zeel mission, building a community of top licensed or certified wellness professionals, and ensuring their success on the Zeel platform, as well as helping Zeel customers discover the benefits of Wellness on the Way (R).

Our community managers are resourceful, people-oriented, smart, independent, and eager to be a part of a company on the cutting edge of wellness technology. If you love health and wellness, tech, and helping people, this is the role for you.  Join the team that’s revolutionizing health and wellness for individuals and businesses across the country.

 

Responsibilities include:

 

  • Recruiting wellness providers and conveying the benefits and guidelines of using the Zeel platform
  • Working with wellness providers, both by phone/email/text and in person, to help them use and succeed with the Zeel platform
  • Providing assistance on the use of the Zeel booking system and customer service standards
  • Organize and manage local events to build brand awareness
  • Working with Zeel Spa partners to help build their staffing operations
  • Build relationships with industry professionals, schools, and local chapters of professional organizations
  • Attend industry networking events or local chapter meetings
  • Liaise with sales and client success departments
  • Occasional traveling to regional locations for recruiting and community purposes
  • Utilize and update internal onboarding software
  • Occasional weekend and evening work
  • Relay relevant community feedback to internal stakeholders

 

Our successful Community Managers typically have:

  • B.S/B.A. degree  
  • Experience in a recruiting, customer service, education, or sales role
  • Initiative, resourcefulness, and the ability to self-manage and set work schedules
  • Strong verbal and written communication skills
  • Ability to coach and convey information clearly and thoroughly
  • An obsession with making sure customers are happy
  • High comfort level with office software and technology
  • A valid driver’s license

 

Perks include:

  • Unlimited paid vacation days
  • Medical, dental & vision benefits
  • 401K (with company match)
  • Commuter benefits
  • Company social events
  • Massages, massages, massages

Zeel provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Zeel complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

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