At this time, we're seeking candidates located North America. Please only apply for the roles that best fits your region, and don't apply for all available roles.
The Sales Assist group serves customers as they evaluate and buy Zapier’s upmarket offers, through being a dedicated sales point-of-contact. We help customers by fielding inbound demos over Zoom, inspiring deep automation use cases pertaining to their role, and addressing any questions through their procurement and buying process. Ultimately, success here looks like teams and organizations buying and scaling their automation usage through one of Zapier’s upmarket products, with you as the sales touchpoint.
- You have 3+ years of quota-carrying software sales experience (software experience is preferred, especially across product-led companies with both self-serve and sales GTM).
- You have 2-3 years of direct closing experience.
- You have full-cycle sales experience from lead generation through to closing.
- You’re experimental and have the ability to test our ideas rapidly.
- You’re comfortable getting into the technicalities of our product, API offerings and curious about building solutions with these tools.
- You proactively self-manage with a high degree of agency to manage your pipeline and hit quotas.
- You’re an effective communicator and can present to an executive audience with ease.
Things you’ll do
As an Inside Sales Representative, you will have 3 main responsibilities:
Showcase Zapier as a potential solution for teams and businesses: You’ll lead demos virtually to model a wide range of use cases in which Zapier can help drive ROI for our customers. You’ll educate the user on use cases to help inspire more ways they can automate within their business. You’ll do this over 30 to 60-minute video conferences where you’ll lead them from interest, to learning more about our product to purchase. Success here is measured by our ability to turn leads into customers.
Run sales motions that drive adoption of Zapier across our upmarket plans: You’ll leverage product and customer data (product insights, role-specific use cases and existing adoption patterns) to identify, connect with, and convert customers to our upmarket plans. To do so, you’ll partner with the broader sales leadership to experiment, design, and execute sales plays.
Maintain feedback loops back into the rest of the organization: Identifying learnings from your customer demos and passing them along as a feedback loop is critical in this role. This looks like tagging your call recordings with product feedback opportunities or identifying areas where improved collateral may have accelerated the sales process. To do so, you’ll need to be excellent at written communication.
You’ll work closely with numerous senior stakeholders and will be a part of several cross-functional steering committees as well.
Zapier Compensation Guiding Principles
We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:
- Competitive: Zapier pays well among the technology sector.
- Equitable: Consistent pay practices; competency-based pay.
- Simple: Pay is well understood, and pay practices are built for scale.
- Transparent: Zapiens know how pay works, including how their pay is determined.
The pay ranges for this role are:
United States: 114,400- 171,500 USD
Canada: 114,400- 171,500 CAD
A Candidate's compensation package is finalized once the interview process is concluded and accounts for experience, competencies (job knowledge, skills and abilities) and internal equity. We use a competency-based approach to base pay, which means we set pay for all Zapier employees based on their competency and skills demonstrated in their role. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high level of job knowledge and skills for their current role and level while at Zapier.
For more information on Zapier’s Total Rewards please click here.
How to Apply
At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!
Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.
Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact email@example.com.