Who we are

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. 

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.  

Mode of Work: Hybrid

What will you do?

  • Research and gather insights, understand user needs and behaviours
  • Produce compelling designs, create wireframes, prototypes, and interactions that efficiently communicate design, as well as create concepts to support product ideation
  • Organize and structure complex information in a way that is intuitive and easy for users to navigate
  • Present and articulate the thinking behind your work, be proactive and conduct regular design reviews and capture feedback from key stakeholders to iterate, and improve on designs
  • Apply human-centered design methods, and W3C (AA+) accessibility standards, to craft inclusive, industry-leading B2B banking experiences, from start to finish
  • Contribute to and use the design system to ensure consistency across products
  • Collaborate with other designers to develop solutions that enhance the user experience
  • Use industry knowledge, understand the technical and business aspects of the product to find ways to improve it
  • Manage the design workload and ensure timely delivery of products in an Agile environment, working closely with product managers and delivery teams
  • Work with cross-functional teams across different locations, ensuring clear communication and effective problem-solving
  • Stay up-to-date with the latest design trends and tools through continuous learning.

Minimum Requirements

  • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or similar field, or equivalent experience
  • A portfolio or website showcasing your work in product UX/UI design
  • 5+ years of experience designing digital products in the banking industry
  • 5+ years of experience in Agile, end-to-end product design
  • 3+ years of experience working in large cross-functional teams
  • Proficiency in Figma and other industry-standard design tools
  • Proven ability to deliver high-quality banking products

What do you need to succeed?

  • Experience creating cohesive, visually appealing product experiences with attention to detail
  • Ability to manage multiple priorities and projects at once
  • Skill in understanding and communicating design and technical trade-offs
  • Openness to feedback and a commitment to continuous improvement
  • Knowledge of software development, modern technologies, and frameworks
  • Comfort working independently and in team settings
  • Excellent communication skills

Nice to have

  • Experience with modular design
  • Experience with Prime React and related frameworks
  • Experience designing for high-volume data processing web applications
  • Strong problem-solving skills to address complex UX and technical challenges

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

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