Who we are
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.
With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.
Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.
What is the opportunity?
Reporting to the Associate Manager, Cloud Engineering Operations, as a Cloud Operations Engineer, you will be responsible for the deployment of Zafin’s SaaS stack, inclusive of applications, on public cloud. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical application deployments through automated pipelines. The dynamic and rapidly advancing technologies in the world of cloud-based deployment requires engineers that proactively stay up to date with new technologies.
Mode of Work: Hybrid
What will you do?
- Build, deploy and maintain Zafin's SaaS environment, which includes the infrastructure and application stack on public cloud
- Responsible for the periodic maintenance of the environments using rolling updates and patch management (infra and application)
- Support BAU for any environmental issues to resolve them and fix the root cause
- Bring in operational improvements in day-to-day activities to improve the efficiency of the team
- Design, develop and modify automated deployment processes and pipelines
- Work closely with engineering and operations teams to help in defining and promoting industry best practices in release management
- Communicate release details and schedules to the Business stakeholders as required
- Become a subject matter expert for Zafin's SaaS environment
- Provide roster-based support and liaise with vendors and other IT personnel for problem resolution
- Actively communication with internal/external stakeholders for change management
- Mentor and guide the team with technical expertise
What do you need to succeed?
Must have:
- Graduation or Post Graduation in Computer Science, Engineering or equivalent
- 4-10 years of proven working experience in infrastructure deployment and maintenance
- Solid knowledge on Cloud computing
- Solid Azure cloud hands on experience
- Solid understanding of SRE best practices
- Solid hands-on experience on Linux Operating System and maintenance
- Experience working with automated deployment pipelines preferably on Azure DevOps
- Strong knowledge and hands-on experience with Docker, Kubernetes / OpenShift
- Working experience on AKS (Azure Kubernetes Service)
- Working experience on application security using Azure provided resources
- Experienced with IaC (Infrastructure as Code) deployment (e.g., Terraform, Ansible)
- Solid scripting skills (Shell, Perl, Ruby, Python)
- Good Knowledge and experience on JBoss/Wildfly and Postgres
- Experience in log management and monitoring
- Excellent troubleshooting skills with experience in issue triaging and resolution as per ITSM standards
- Good written and verbal communication skills
- Strong analytical skills, ability to multitask while working independently in a fast-paced workspace
- Willingness to learn new technology
Nice to Have:
- Hands-on experience with CI/CD Tools
- Domain knowledge of banking and financial institutions and/or large enterprise IT environment will be a strong asset
- Sound knowledge on SDLC methodologies (Agile and Waterfall)
- Prior experience with Scrum methodology
- Public cloud infrastructure and network troubleshooting skills
- Innovative mindset for new ideas and ways to improve development delivery
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
