We're seeking a dynamic Global Collections Manager to join our growing finance team based in Bucharest. In this pivotal role, you'll oversee the development and execution of effective collections strategies across our international markets, ensuring timely debt recovery and optimising cash flow.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Strategic Leadership: Develop and implement tailored collections strategies for diverse regions and customer segments, ensuring compliance with local regulations.
- Team Management: Lead and mentor a global collections team, fostering a culture of excellence and continuous improvement.
- Customer Relationship Management: Build and maintain strong relationships with key customers to facilitate prompt payment and resolve disputes.
- Risk Management: Assess credit risk, implement control measures, and collaborate with legal teams to mitigate exposure to bad debt.
- Data-Driven Insights: Prepare comprehensive reports, analyse data, and identify opportunities to optimise collections processes and cash flow.
- Compliance and Governance: Ensure adherence to international and local regulations, staying abreast of changes in the financial landscape.
Qualifications:
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Advanced degree or certifications (e.g., CCE) preferred.
- Extensive experience in collections, credit management, or a similar financial role, with at least 3-5 years in a global leadership position.
- Proven track record of managing and leading diverse, geographically dispersed teams.
- Strong understanding of international financial regulations and credit control practices.
- Excellent leadership, analytical, and problem-solving skills.
- Exceptional communication and negotiation abilities, with fluency in multiple languages a plus.
- Proficiency in financial software and tools.
- Ability to travel internationally as needed.
- Knowledge of regional markets in EMEA, APAC, and the US.
If you're a results-oriented leader with a proven track record in global collections, we invite you to apply.
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Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
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