Yext (NYSE: YEXT) is building the next big thing in AI search, and the next big thing is answers.

With the explosion of information and data online, search has never been more important. However, while the world of consumer search has innovated over time, enterprise search has not. In fact, the majority of enterprise search is powered by outdated keyword technology that only scans for keywords and delivers a list of hyperlinks rather than actually answering questions. Yext, the AI Search Company, offers a modern, AI-powered Answers Platform that understands natural language so that when people ask questions about a business online they get direct answers – not links.

We have a big, audacious mission to transform the enterprise with AI search. To achieve that, we need bright minds and diverse perspectives to join our growing company and help us continue to disrupt an industry. Does this sound like you?

The Sales Enablement Program Manager will be a critical connector in supporting our sales organizations by providing the resources, content, and ongoing readiness to help them achieve their objectives and targets. You will work closely with various stakeholders to maintain consistency at a global scale and align priority business objectives with our content strategy. You will play a significant role in developing content and resources that directly impact our revenue teams’ day-to-day workflow. You will support the execution of go-to-market enablement programs for our global revenue audiences, playing an integral role in introducing new solution, product, and industry messaging to our revenue teams.  

What You’ll Do 

  • Own our sales content strategy 
  • Work cross-functionally to ensure our sales and customer success teams have the practical content and collateral to win deals and drive successful expansion 
  • Leads and optimizes the sales content strategy for Yext’s go-to-market resources  
  • Regularly liaise with quota-carrying reps to understand the “field reality” and build sales enablement resources to meet their needs to drive user adoption 
  • Partner with Product, Solution, and Growth Marketing teams to identify resource gaps and prioritize asset development to create a more efficient sales process 
  • Institute, lead and coach a council of sales content creators  
  • Strategically optimizes resources to align with sales stage and customer profiles 
  • Leverage analytics to evaluate business impact, track the usage, and define the performance of customer-ready content (i.e., client-facing collateral, talk tracks, etc.) 
  • Support go-to-market Enablement programs 
  • Collaborate with business stakeholders and subject matter experts to support the on-time delivery of the Quarterly Enablement programs 
  • Coordinate and communicate with business stakeholders to launch GTM enablement activities, including workshops, office hours, and e-learnings 
  • Collaboratively define success metrics, KPIs, and reporting frameworks with enablement leadership and business stakeholders 
  • Track KPIs on GTM enablement programming, and communicate business impact metrics to enablement leadership and business stakeholders 
  • Interpret key reporting and analytics on enablement programs and use metrics to drive program improvements 
  • Provide guidance to other teams on the best way to communicate with business teams when their goal is to drive adoption of a new tool, feature, process, or messaging 

What You Have 

  • Highly motivated team player that can navigate a fast-paced matrix organization 
  • Comfortable using data to inform business decisions and recommendations 
  • Must have the ability to establish cross-functional business relationships to influence and improve business outcomes 
  • Ability to quickly grasp information across a variety of subject areas  
  • Ability to navigate ambiguity and to link seemingly disparate ideas/actions 
  • Is flexible and resilient; works effectively in a fast-paced environment with tight deadlines and shifting priorities 
  • Highly organized, ability to coordinate activities to drive alignment 
  • Strong written and verbal communication skills 
  • BA/BS Degree or similar level college education 
  • 5+ years of professional experience 
  • Proficiency in Powerpoint, Excel, and Google Workplace 
  • Based in NYC  
  • Experience in an enablement, sales, marketing, or operations role is a plus 
  • Experience with sales software tools is a plus (e.g., Outreach, Salesforce, Guru, Saleshood, or other CMS tools)  

 #LI-JG1

Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

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