The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like T-Mobile, Jaguar Land Rover, BBVA USA, and Kiehl’s — as well as organizations like the U.S. State Department and World Health Organization — trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

The rapidly growing Enterprise Division is a cross functional team of Sales, Sales Engineers, Account Management and Business Development responsible for growing Yext’s business from $30M to $100M in revenue. With a focus on Fortune 50-500 brands Worldwide and global chain businesses internationally, we work with brands across Automotive, Financial Services, Hospitality, Insurance, Retail and more. You can learn more about our clients and their stories here!

The Senior Sales Engineer is responsible for understanding our customers and prospects needs’ and developing the appropriate solution footprint and benefit assessment. This involves performing the necessary needs assessment and analysis to clearly define the business objectives and capabilities, as well as the supporting business case, and demonstrating how those requirements are supported using Yext solutions.

What You'll Do

  • Partner with the Enterprise Field Sales team during the sales process to assist in developing account/opportunity strategies, planning and execution.
  • Utilise strong business acumen, including best practices and business processes, to understand and communicate business requirements and solutions strategy to customers and prospects.
  • Communicate the value of Yext solutions and position in the marketplace. Help shape the evolution of our solutions by partnering with Customer Success, Product Management, Product Marketing and Development.
  • Provide customer specific product demonstrations in support of requirements and business cases.
  • Create lasting, mutually beneficial relationships across enterprise accounts and strategic partners.
  • Develop a strategy and multi-year vision for account penetration.
  • Complete technical responses to RFPs and RFIs.
  • Offer guidance on technical aspects of Yext solutions as part of the sales process.

What You Have

  • BA/BS degree required or university college level education, MBA a plus.
  • Minimum 5 years of business experience preferably in a SaaS business environment.
  • Strong understanding of digital marketing/product experiences and an understanding of how they connect brands and consumers.
  • Strong experience of Enterprise Search business, both from a technology point of view (NLP, Semantic, algorithms) and from a value positioning point of view (expected value, personalisation, eCommerce, customer satisfaction)
  • Sales and/or pre-sales experience with SaaS/Cloud products; experience in a marketing performance environment with a solid understanding of SEO and SEM is preferred.
  • Demonstrated history of quota attainment or team goal attainment.
  • Experience selling to and working with C-Level and top line management to understand business strategy and objectives.
  • Ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers.
  • Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level
  • Must work well in a team selling environment.
  • Travel needs vary by territory
  • All candidates, who may not have the above-listed years’ experience, but can demonstrate the necessary skills, may apply and will be considered.

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Yext is committed to building an inclusive and diverse culture where every person is seen, heard and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a reasonable accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

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