The customer journey starts with a question. And consumers expect answers. Yext puts businesses in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how customers are searching. Taco Bell, Marriott, Jaguar Land Rover, and businesses around the globe use the Yext platform to capture consumer intent and drive digital discovery, engagement, and revenue — all from a single source of truth. Yext’s mission is to provide perfect answers everywhere.
Yext is seeking a Lead UX Designer to join a growing creative team tasked with providing the best experience for our customers. As part of the product strategy group, you will partner with product managers, tech leads, marketers and business analysts to solve complex problems by crafting thoughtful, useful and usable user experiences for our software platform.
IMPORTANT: All candidates must include a portfolio with personal design contributions or work samples. Otherwise, the application cannot be taken into consideration.
- Synthesize high-level business requirements into usable and elegant design solutions
- Create detailed wireframes for complex web and mobile applications quickly
- Design and conduct small and medium scale usability tests and other UX research activities
- Work autonomously with product managers to research, define and prioritize features needed to create great user experiences
- Collaborate with other stakeholders to ensure the delivered product matches your design vision
- Understand detailed user workflows and map out information architecture diagrams
- Contribute to user experience best practices and act as an experience evangelist to the company
- Stay up-to-date with and display knowledge of market trends and best practices
- BA/BS degree or similar level college education in Interaction Design, HCI, Graphic Design, or related field
- 6+ years of professional experience in interaction design / user experience design (enterprise or SaaS software preferred)
- Demonstrated experience in designing a product from concept to delivery including wireframes, mid-fidelity deliverables, and interactive prototypes
- Strong design vision: ability to be innovative in all spaces and create a wide variety of solutions
- Knowledge of UX research and evaluation techniques
- Ability to think strategically about overall platform focus, direction, and integration
- Ability to juggle multiple projects and competing priorities in a fast-paced environment
- Self-motivated, dedicated, detail-oriented, and organized
- Experience in mentoring and coaching junior level designers
- High level of empathy; ability to relate to users from various perspectives
- Proven leadership, communication, and teamwork skills
- Interest in and experience with complex data visualization
- Personality for engaging directly with customers in product definition phases
- Previous experience in leading a project spanning multiple team members
Compensation, Benefits & Perks
Yext offers the following exceptional benefits: competitive compensation, 401k, unlimited snacks, daily meal allowance, flexible hours/paid time off, and excellent health/dental/vision insurance. We treat our employees well and offer tremendous growth opportunities. Challenging work pushes our people to be creative in a casual environment that is caring, fun, and collaborative. We believe that when you have smart, happy people working together you can produce something special.
Yext has been named a Best Place to Work by Fortune and Great Place to Work®, as well as a Best Workplace for Women. Yext is headquartered in New York City with offices in Amsterdam, Berlin, Chicago, Dallas, Geneva, London, Miami, Milan, Paris, San Francisco, Shanghai, Tokyo and the Washington, D.C. area.
Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.