Yalo
Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...
Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.
We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
If you're looking for a place to make shit happen, learn fast, and impact emerging markets in a way that hasn't been done before, look no further. 💫
Come Join us in our mission of improving billions of lives through the power of conversational commerce!
The mission?
The Sales Engineer acts as the functional/technical bridge between our solutions and the specific needs of our clients/prospects.
This role involves closely partnership with the Sales Team to ensure that proposals align seamlessly with client expectations and requirements. Furthermore, the Sales Engineer plays a crucial role in influencing and educating customers about how our solutions can address their challenges and enhance their operations also collaborating with the entire GTM ecosystem and work very closely with Product.
The goal is to drive sales success through effective demonstrations, tailoring products to client needs, immersive experiences and ensuring high-level customer satisfaction with our solutions 🚀
Responsibilities of the role:
- Technical Sales Support: Provide expert technical support during the sales process, demonstrating the product's features and aligning them with customer needs.
- Solution Development: Develop and customize software solutions to meet client requirements, ensuring seamless integration with their existing systems.
- Client Relationship Management: Establish and maintain strong relationships with clients, acting as a technical advisor and addressing their concerns and queries.
- Product Demonstration: Conduct detailed product demonstrations and presentations, highlighting advanced features and benefits to potential clients also helping Marketing Initiatives inside the organization.
- Feedback and Collaboration: Relay client feedback to product development teams and collaborate on product enhancements and new features.
- Cross-functional Teamwork: Work closely with sales, marketing, and product development teams to align goals and strategies with strong GTM focus
If you meet the next experience, this is your role, don't hesitate. We want you on the team!
- At least 3-4 years of experience as a Sales Engineer (or equivalent - solutions engineer, sales consultant,presales engineer).
- Teamwork skills are a must, as they'll be working in a cross-functional environment and teaming with the sales executives.
- Technical knowledge to understand our product and clear communication to explain to prospects and customers our solutions in a non-technical way.
- Technical Expertise: Strong understanding of SaaS platforms, cloud technology, and software integration. Familiarity with programming languages and APIs is a plus.
- GTM Oriented: Proven track record in sales or a strong understanding of sales processes and methodologies.
- Problem-Solving Abilities: Strong analytical and problem-solving skills, with a creative approach to addressing client needs and overcoming obstacles
- English is a must.
Nice to have skills but it would be amazing if you have some experience in:
- Good presentation skills - we can coach, but it's better if they already have some skills.
- Knowledge/experience of e-commerce platforms or conversational AI
- B2B Expertise - Industry Specific Expertise
- Experience with Specific Technologies: Conversational Platforms, WhatsApp, AI Platforms
- Speaking Portuguese, Spanish and English
What soft skills matter to us?
- Teamwork
- Time management - prioritize tasks, deadlines approach.
- Problem-solving / creating solutions abilities.
- Delivering effective presentations
- Strong Communication Skills
- Problem-Solving Mindset
- Customer-Focused Approach
- Leadership and Mentorship
- Adaptability and Flexibility
What do we offer?
- Unlimited PTO policy
- Competitive rewards on the market range
- Flexible time (driven by results)
- Start-up environment
- International teamwork
- You and nothing else limit your career here
We care,
We keep it simple,
We make it happen,
We strive for excellence.
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
