Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Senior Manager of UX will be responsible for leading UX design and execution for the Order Fulfillment domain in our Marketplace platform. This role requires a deep understanding of user-centered design principles, strong leadership skills, and the ability to collaborate effectively with cross-functional teams. The ideal candidate will have experience in multi-sided marketplaces, service design, or tech platforms with a strong operational component.

As the Senior Manager of UX, you will oversee the end-to-end user experience design process, from research and concept development to design execution and usability testing. You will mentor and grow a team of 3-5 UX designers, ensuring that they have the tools and support they need to succeed. This is a partial player-coach role, where you will be expected to contribute design artifacts alongside the team as needed. 

We're looking for an experienced people manager. Someone who’s skill in career development, performance management, and team coaching are almost second nature. The scope of responsibility includes helping interpret and map existing manual processes to identify opportunities for automation, simplification, and efficiency. A background in service design is highly valuable. 

Team Values:

  • We support each other’s success. We take it as both an individual and a team responsibility to foster an environment of support and learning. We are resources to each other; we share knowledge regularly, share feedback freely, and coach each other as peers. We support each other through challenging situations, pick each other up when we make mistakes, and celebrate our wins together.
  • We take the time to understand and listen to each other. We create space for people to offer different (and sometimes differing) perspectives, and incorporate that into our decision-making. We look to highlight our individual strengths and find ways to incorporate them into our research practice.
  • We are flexible. We have the flexibility to approach our work using the techniques and methods appropriate to the problem at hand. At the same time, we can rely on the systems and guidelines that we’ve developed to feel more confident that their decisions fit within our strategic direction.
  • We are collaborative. We gather perspectives from our customers, our stakeholders, and our colleagues to help make informed decisions about the direction of our experience. We have a seat at the table, and we use it to facilitate richer discussions about our customer’s needs.

Key Responsibilities:

  • Help execute on the UX design strategy and vision, ensuring alignment with overall business goals and product strategies.
  • Manage, mentor, and inspire a team of 3-5 UX designers, providing guidance on best practices, design processes, and career development.
  • Collaborate closely with product managers, developers, and other stakeholders to define and prioritize user experience initiatives.
  • Oversee the creation of customer journey maps, wireframes, prototypes, and high-fidelity designs that address user needs and business objectives.
  • Facilitate user research and usability testing efforts to gather insights and validate design decisions.
  • Ensure that UX design solutions are scalable, accessible, and aligned with product guidelines.
  • Advocate for user-centered design principles across the organization, promoting the importance of UX in achieving business success.
  • Manage multiple projects simultaneously, ensuring timely delivery of high-quality UX solutions.
  • Collaborate with the development team to ensure that designs are implemented accurately and meet user experience goals.

Qualifications:

  • 8+ years of experience in UX design, with at least 3 years in a people management role.
  • Compelling leadership profile or design portfolio demonstrating a deep understanding of UX design principles, processes, and best practices.
  • Proven experience leading UX design projects from concept to completion, including user research, wireframing, prototyping, and usability testing.
  • Expertise in UX design tools, especially Figma.
  • Excellent communication and collaboration skills, with the ability to effectively convey design concepts and decisions to both technical and non-technical stakeholders.
  • Strong leadership skills, with a track record of mentoring and developing design talent.
  • Familiarity with front-end technologies (e.g., HTML, CSS, JavaScript) and how they impact UX design.
  • Must be a US Citizen, GC Holder, or permanent resident (ITAR)

Preferred Qualifications:

  • Experience in service design, especially marketplaces with a large operations component.
  • Experience leading or maintaining design systems and component libraries.
  • Experience leading design for complex enterprise applications or internal-facing operations and fulfillment systems.
  • Knowledge of accessibility standards and best practices (e.g., WCAG).
  • Bachelor’s or Master’s degree in User Experience Design, Interaction Design, Human-Computer Interaction, or a related field.

#LI-Hybrid

Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Xometry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.