Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.

About the Job

The Junior Loan Officer’s mission is to support the efficient and compliant expansion of Xendit’s lending operations in the Philippines. This role will act as the primary point of contact for our B2B clients, ensuring a seamless onboarding experience, timely loan disbursements, and adherence to company policies. The Junior Loan Officer will address client needs with professionalism, ensuring a high standard of client satisfaction while maintaining operational integrity and upholding the company’s reputation.

Minimum Qualifications

Behaviors

You are willing and able to...

Be detail-oriented and chase down to the last detail
Handle multiple priorities in a fast-paced and dynamic environment
Work independently as an individual contributor, yet being a team player together with other departments
Good and clear communication skills to represent Xendit

Experience

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

At least 1–2 years of experience in a lending, accounting, or financial role in the Philippines is preferred
Bachelor’s degree in Business, Finance or a related field
Strong organizational and multitasking skills with exceptional attention to detail
Excellent communication and interpersonal skills to manage borrower relationships effectively
Knowledge of basic lending processes, compliance requirements, and financial documentation is an advantage
Proficiency in Microsoft Office Suite / Google Suites

Responsibilities

Borrower Relationship Management

Serve as the main liaison between the company and our B2B clients
Build and nurture strong, long-term relationships, ensuring high levels of client satisfaction and retention
Represent Xendit with professionalism and integrity, ensuring that the company’s values, goals, and brand identity are communicated clearly to clients

Borrower Onboarding, Documentation, Compliance & Monitoring

Assist new borrowers in the onboarding process, ensuring all necessary documentation is collected and verified
Coordinate the scheduling of loan disbursements with borrowers and preparing the necessary documents required to disburse
Ensure that the required documents for a borrower to avail are on-hand and met, prior to any actual loan disbursement
Proactively monitor scheduled loan disbursements and payment, create Statements of Accounts to remind the borrowers, and ensuring loan payment due dates are met
Prudently monitor repayment history of borrowers, identify & escalate potential red flags internally

Update and Transcribe Borrower Data

Accurately and efficiently transcribe and interpret data from the borrower to support internal decision-making
Maintain meticulous organization to ensure the accuracy, completeness, and timely processing of financial information
Uphold confidentiality standards and collaborate with relevant teams to address discrepancies or validate data as needed

Collaborations

Work closely with cross-functional teams (Credit risk, Marketing, Finance, Product, Sales, etc.) to ensure that client needs are met and even exceeded
Provide valuable insights to help shape company strategies

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