Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.
Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator.
About the Job
We are looking for an experienced risk professional to lead our Risk Policy and ERM function. This role will lead the identification and development of Risk Policies at the group and entity level as well as help us set up a strong Enterprise Risk Management (ERM) process at the group level.
Xendit group consists of multiple, diversified business lines and entities across the region which cover a variety of business models and product offerings from online and offline payments to lending to consumers and businesses to e-wallets and banking as a service. Strong risk management and governance is imperative for the safety of the company as well as all our stakeholders. An extensive suite of robust risk policies is important for good governance and is also a regulatory requirement in many countries. Understanding the inherent risks in each business line and function within the company and tracking their impact at group level is essential for the senior leadership to be effective. It also helps to foster trust with our partners and provides the basis for many of our decisions.
There are two key areas that fall under the scope of this role.
First, you will lead risk policy drafting and developing associated procedures to operationalize the policies. This includes understanding the problem statement that a policy seeks to cover, then drafting a policy that helps illustrate the organizational risk appetite. You will also need to coordinate with country offices and other internal teams to ensure that the procedures are adjusted and executed in accordance with the policy.
Second, you will set up the group Enterprise Risk Management function which will include setting up the risk registers across various business lines and functions, running the group Risk Committee meetings, and tracking and reporting on risk metrics and remediations.
The role will require extensive coordination with multiple teams across Xendit and you will act as the Risk point-of-contact for all policy and procedure related matters for multiple senior leaders and their orgs. You will also be the primary point of contact for Sales and Growth and other teams interested in onboarding new merchants, opening up new verticals or geographies, and expanding the scope of services.
You will interface directly with senior leaders in the company on risk related matters and with the group Risk Committee and help the leadership identify residual risks and track their mitigation. You will work closely within the Risk team and with other operations teams in Xendit to define and implement risk related procedures and train the agents across multiple geographies.
This is a high visibility role which will require strong communication, a good grasp of risk fundamentals, an ability to adapt and be creative, and a lot of patience in dealing with multiple stakeholders. You will be a key member of the Risk leadership team with critical responsibilities, working in a fast-paced environment, and you will see tangible results of your efforts.
Minimum Qualifications
- 8+ years of experience in risk management or risk advisory for financial services, payments or technology companies
- Strong knowledge and demonstrated experience of writing policies and procedures
- Demonstrated experience in Enterprise Risk Management and a strong understanding of the three lines of defence model
- Solid stakeholder management skills and ability to influence senior leaders
- Excellent communication and ability to explain complex concepts to non-technical audience
Preferred Qualifications
- Degree in a quantitative field such as statistics, mathematics, engineering, etc.
- Demonstrated experience in being a trusted risk advisor to multiple business units
- Understanding of financial services regulations in South-East Asia
Responsibilities
- Lead the Risk Policy & Enterprise Risk Management at Xendit
- Identify the required policies and develop them along with relevant partner teams
- Develop Procedures related to Policies and train various stakeholders
- Design and implement ERM framework and methods
- Develop risk registers for important functions and business lines
- Manage complexity by developing regional policies that can be applied across as much as possible
- Coordinate with internal stakeholder to get buy-in, engage with country, product and sales teams to equip them with required policies and documentation for external requirements
- Do whatever it takes to make Xendit succeed
