CreateFuture is fast becoming the UK’s most recognisable digital consultancy, with years of experience building digital products and services for major organisations whilst putting our people first. We have offices in the centre of Edinburgh, Leeds, Manchester, and London as well as remote employees located throughout the country.
We are a team of creators - whether that’s code, project plans, go to market strategies, culture initiatives, marketing campaigns, large language models or people policies. And together, with our clients, we create the future. This has seen us collaborate and partner across a multitude of industries and sectors, with the likes of PayPal, adidas, Natwest, FanDuel and Money Saving Expert, to name just a few.
Our reputation as a partner determined to deliver high-quality, robust and thoughtful products has enabled us to scale to over 500 people in the last couple of years, and it is our amazing people - along with the safe, supportive and friendly culture we have built - that makes CreateFuture a great place to work. Don’t just take our word for it though, we have been recognised by Best Workplaces UK multiple years in a row - across a number of categories - and our employee exit rate is astonishingly low.
Join us on our journey… Let’s create something awesome, together, today.
About the role and team:
As a Capability Lead, you oversee outcomes across the full service and project lifecycle, from discovery to build, through to BAU across a portfolio of work. You bring a client-driven, commercial mindset and remain people-focused, effectively managing the peaks and troughs of this role. While you may not be the leading technical expert in your capability, you maintain a strong, up-to-date understanding of your craft, and you excel in leveraging the technical expertise of your team and providing strategic leadership and support to ensure their success.
What you’ll be doing:
- Responsible for driving the maturity of their capability, ensuring the capture and implementation of repeatable patterns to enhance and expedite client delivery, ultimately resulting in improved efficiency, client satisfaction, and business growth
- Supports their capability with pre-sales activities by ensuring the development of compelling and commercially viable client solutions, high-level designs, estimates, presentations, product demonstrations and consultative discussions where required
- Leads the community of practice for their capability, engaging with colleagues to promote participation and attendance at wider industry events
- Works closely with L&D Partners to apply appropriate learning pathways within their capability to support appropriate growth and development
- Works closely with Talent Partners to ensure fair and high-quality hiring, maintaining accountability for meeting business needs through strategic hiring within their capability
- Leads a mentorship programme within their capability, ensuring staff give and receive sustainable and effective technical and non-technical mentoring in their craft
- Accountable for team allocation, balancing business needs and commercial considerations with team happiness. Takes a holistic and fair approach, considering individuals' needs, client needs and CreateFuture's needs.
- Accountable for timely and considered pre-sales contributions (e.g. to RFPs, bids) from their Capability, while also able to contribute and review in their own right.
- Drives the technical direction for their capability as new languages, tools, services and practices emerge.
- Ensures effective performance management of individuals within their capability, focusing on both their craft and alignment with company values through regular feedback, development plans, and performance reviews.
We’d love to talk to you if you:
- Have experience in consulting services, confident and convincing, driving opportunities building strong client relationships, build a best-in-class team.
- Operates at a senior level, turning vague and varied conversations into specific solutions for prospects and clients.
- Advocate for your capability with senior stakeholders, using expertise and experience to influence decisions for the good of their team
- Champions market best practice in their capability, working for continuous improvement, and staying up to date
- Create a psychologically safe and inclusive environment for your team and supports their development journey, ensuring all voices are heard and people feel respected and empowered.
What we’ll offer you:
At CreateFuture, we challenge ourselves to go beyond the obvious and we care deeply about our craft and customers. With us, you’ll have ambitious projects to sink your teeth into and plenty of opportunities to learn and grow. You’ll be part of our safe, supportive and friendly culture - that looks after you - and join our team of genuinely great people.
Our benefits include:
- Total 35 days holiday (we have flexible bank holidays)
- Comprehensive private medical insurance
- Enhanced parental and adoption leave
- 1-1 professional financial coaching
- Up to 50% off an electric vehicle
- Pension - matched up to 5%
View our complete list of benefits here.
We’re looking for people within a commuting distance of our Leeds/Manchester office and who are flexible to travel to client sites and CreateFuture regional offices. We are very flexible and trust you to manage your own schedule to balance face-to-face time with clients, colleagues and working from home.
We create and reinforce a culture that rewards employees’ impact, not just activity. We trust our employees to work autonomously and promote ownership across all levels.
Next steps:
Our TA team aims to respond to all applications within a reasonable timeframe, regardless of if we are progressing with your application.
Our process:
- 30 minute call with our Talent Acquisition Team
- 1-hour Competency based interview
- 90 minute Panel Interview & Presentation
- 1-hour Values led interview
We believe that representative teams made up of people with different backgrounds, skills, and points of view help us build the best workplace possible, and enable us to create genuinely innovative, broadly useful products.
We are committed to our goal of creating the most inclusive workplace possible. As we strive to build an environment where everyone can thrive and be themselves, we will continue to investigate and challenge biases, while working to identify and remove obstacles to inclusion. If you need additional support or accommodation during the application process, please don’t hesitate to let us know.
