Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

Team Overview

As a Functional Consultant at Wrike, you'll be a valuable part of our Professional Services organization. You'll work closely with our dynamic Professional Services Consultants and play a pivotal role in helping clients smoothly transition from competitive platforms (like ClickUp, Smartsheet, Monday.com, and Asana) and adopt Wrike confidently. You'll be part of a talented technology team, tackling an array of technical challenges. Usually, this will involve addressing the needs of our largest and most complex clients. This is more than just a job; it's an opportunity to aid our clients and be part of their success story at Wrike.

Job Scope and Accountabilities:

  • Must be ready to work during US working hours 14:00 - 00:00 IST
  • Deliver engaging presentations to various organizational levels, with the ability to simplify complex ideas or delve into technical details as necessary.
  • Quickly grasp customers' complex processes and needs, aiding them in defining clear goals for successful Wrike implementation.
  • Apply change management principles effectively.
  • Excel in verbal, presentation, and written communication skills.
  • Effectively communicate across all levels of an organization, particularly with executive stakeholders.
  • Manage challenging audiences and complex client relationships with finesse and poise.
  • Demonstrate a strong sense of accountability and ownership of work.
  • Exhibit superior personal organization and time management skills.
  • Project management experience, with the ability to work with various methodologies and deliver on plans regardless of complexity.

Experience Requirements:

  • 5+ years of professional experience in customer-facing roles, particularly with organizations adopting new software solutions and technologies.
  • 2+ years experience engaging in technical discussions, with an ability to translate into business requirements 
  • 2+ years experience working with critical customer segments such as Marketing/Creative, IT, Professional Services, or PMO.
  • Ability to present complex digital transformation options and strategies.

Desired Skills:

  • Bachelor's degree in Computer Science, Mathematics, or Engineering.
  • Formal certifications in project management methodologies, including Agile, PMI, Lean, etc.
  • Excellence in foreign languages 

Interpersonal skills:

  • Display great people skills, connecting effectively with individuals, demonstrating friendliness, empathy, and tact, and maintaining composure under pressure during difficult interpersonal situations.
  • Critical thinker, generally curious—a true problem solver
  • Passionate about learning and improving every day, and motivated to excel
  • Open to feedback; coachable
  • Strong team player
  • Self-starter with strong ownership skills, willing to go above and beyond the job
  • description
  • Creative and innovative


Your recruitment buddy will be Tripti Sachan, Senior Recruiter.


#LI-TS1

 

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life PageInstagram, Wrike Engineering TeamMedium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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