Wrike is a collaborative work management platform that unifies systems and transforms the way teams plan, manage, and complete work. The Wrike platform is the digital workplace for the enterprise and partner of choice for 18,000 organizations and 2M+ users worldwide. Our mission is to enable Operational Excellence by bringing out the best in teams and connecting work with business results.
Wrike has been recognized as one of the fastest growing companies in North America on Deloitte’s Technology Fast 500™ list for the last three years and has been named Leader in the Forrester Wave™ report for Collaborative Work Management Tools for the Enterprise in 2016 and 2018. In late 2018, Wrike joined the Vista Equity Partners’ portfolio of world-class technology companies to help fuel the company’s global growth.
Our US headquarters is in Downtown San Jose, California and we have several international offices, including our EMEA HQ in Dublin, Ireland, and our APAC HQ in Melbourne, Australia. Wrike has been named a “Top Workplace” by the Bay Area News Group for the last five years and has earned similar accolades from the San Diego Business Journal, San Francisco Business Times and the Silicon Valley Business Journal.
We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 1,000+ Wrikers around the globe. It is important to us that each and every Wriker is not only eager to challenge themselves and knows how to get work done, but is an awesome addition to our company culture. We pride ourselves on our ability to attract, retain, and promote the very best talent.
On any given day, you’ll be doing one, or all, of these things:
Support the vision for the wider organisation to leverage the services organisation to drive Software ARR growth.
Take certain types of services from pilot stage and scale them across our customer base
Own services financial metrics, including services bookings, revenue, PS gross margin
Own operational metrics, including Time to Value and Onboarding CSAT
Drive the evolvement of our Risk Management framework.
Ensure the PS organisation is proactively supporting the sales organisation
Act as a management sponsor in key accounts and oversee our most strategic projects.
Personally assist in driving sales at the executive level of our key customers.
Creating Revenue and Margin improvement initiatives, focused on Recurring Revenue improvements as well as PS improvements.
Manage and expand the regional PS Delivery partner ecosystem
Bachelors degree, plus 3-5 years in project management, consulting and customer facing roles.
Ability and willingness to travel up to 50% of time to client sites across EMEA and APAC
Excellent verbal and written communication skills, with the ability to successfully interact with all levels of an organization.
Background in project management. Knowledgeable in various project management methodologies (Agile, PMI, Lean, etc).
Passionate about personal and team productivity
Extremely passionate about customers and customers' success
Ability to map business process requirements to product capabilities
Amazing communication and problem-solving skills
Strong technical acumen
Project management and consulting experience
Perks & Benefits
Market leading Base salary + uncapped commission earning potential
Free catered lunch every day plus unlimited drinks and snacks
Company sponsored events
Flexible working conditions and working from home options
Commuter allowance to cover your travel costs
Health Insurance + Dental Insurance with coverage for dependents
Income Protection cover
23 days annual leave
Wrike is committed to creating and maintaining a diverse and inclusive space where our employees can thrive. We welcome all persons in to the Wrike family, embracing the diversity of racial and ethnic identity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, family status, disability, gender identity, Veteran status and any other protected status.
Wrike has a public-facing Recruiting Notice that has been drafted to meet applicable law and regulatory requirements (e.g., CCPA, GDPR, etc.). Our most up to date Recruiting Notice can be found here: www.wrike.com/security/recruiting.