Payroll Manager

It’s our people who make the company, and what we do, extraordinary. We champion an open and optimistic workplace, where everyone has the chance to thrive and shine. We foster and celebrate an inclusive culture of belonging, one that embraces diverse thought and individual expression.

Find out more about us including some of the work we’re doing to build better futures for our people, planet, clients, and communities: https://www.wpp.com/about

YOUR ROLE IN A NUTSHELL:

The purpose of the Payroll Manager role is to provide accurate and efficient payroll services to support the large workforce operating across WPP AUNZ businesses. Additionally the Payroll Manager supports the Payroll Officers and Senior Payroll Officers through the management of the team including acting as an escalation point for complicated queries, delegating daily workflow tasks, assisting with onboarding new team members and reviewing work including termination payments.

KEY RESPONSIBILITIES: 

The key responsibilities of the Payroll Manager are as follows:

Payroll: 

• End to end process of Payroll activities
• Accountable for managing complex client accounts, payment issues, client queries and complaints
• Manage and resolve escalated payroll issues and assist Payroll Officers with difficult payroll issues
• Allocate day to day activities in a structured manner to ensure all tasks are delivered in the appropriate time frame.
• Review work of Payroll Officers including termination calculations
• Calculate and process accurately all fortnightly and/or monthly payroll, increases, back pay, leave entitlements, other adjustments and termination payments in accordance with statutory requirements
• Facilitate the electronic transfer of salaries and wages to financial institutions and other deduction recipients
• Ensure payment to employees, superannuation companies are processed in a timely manner
• Ensure payroll guidelines (policies and procedures) are accurate, up-to-date and promote effective and efficient practices
• Reporting - ensure day to day reporting requirements are met; adhoc reports are provided to stakeholders in accordance with confidentiality requirements
• Processing company superannuation and salary insurance payments
• Ensure Sarbanes & Oxley (SOX) and other control processes are followed

Team Leadership:

• Demonstrate and encourage a culture of continuous improvement and collaboration
• Establish performance G&O’s and provide regular feedback to team members
• Support employee capability development toward uplifting performance and the achievement of personal career aspirations
• Recruit and select team members; provide training and development
• Maintain regular team meetings
• Demonstrate the behaviours expected from the team and customers
• Demonstrate the WPP AUNZ Personal Attributes
• Provide strong emphasis on providing ‘needs based’ customer service
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; and establishing personal networks

Transforming Processes: 

• Lead continuous improvement or other projects as delegated by the Head of Payroll
• efforts and projects
• Identify process improvement opportunities
• Identify opportunities for automation of processes

Skills and Qualifications: 

• Tertiary education (relevant qualification desirable)
• 5+ years experience in a similar role
• Ability to maintain confidentiality
• Knowledge of national and state based payroll, supernannuation, leave related regulations and legislation
• A strong client service approach, quality control is key
• Ability to build and maintain strong relationships
• Excellent written and oral communication skills
• Advanced MS Office skills, with high degree of confidence in MS Excel
• Effective organisation skills with the ability to prioritise
• Flexible and adaptable attitude amidst an environment of constant change
• Knowledge of contemporary Payroll principles, practices, and regulations
• Strong attention to detail
• Courteous assertiveness

HOW WE WORK:

At WPP, our people are at the heart of everything we do.

Our mission is to build and foster an inclusive culture of belonging, one that is equitable, tolerant, and respectful of diverse thought and individual expression.

Our ambition is to create workplaces where our people feel not only that they have opportunities to thrive, but also that they are celebrated. A place where everyone has the opportunity to learn, grow and do amazing creative work, surrounded by leaders and colleagues who are inclusive, supportive, and kind. We believe that ultimately diversity and difference will combine to produce extraordinary creativity, manifested in the work we do for our clients and the impact we have on the world.

We support flexibility through our hybrid working model which offers the benefits of being together in the office and working from home. We encourage our people to work in ways that meet their needs and enable them to deliver great work.

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