WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.
We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.
WPP and our award-winning agencies work with most of the world's biggest companies and organisations – from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 307 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 20th in the FTSE 100 rankings for Women on Boards.
Why we're hiring:
WPP is experiencing exciting growth and our HR team based in Mexico City is seeking a Senior HR Coordinator to join them.
You will interact with employees at all stages of their WPP careers. From sending a new starter their job contract to responding to queries from current employees, and partnering with multiple stakeholders making sure new starters have all they need on their first day – your efforts will be crucial to ensuring our employees feel welcomed and valued.
This role would suit someone building a career in HR, who is focused on providing a great employee experience. The role will provide the chance to build relationships with multiple stakeholders across WPP and join a global leader in advertising.
What you'll be doing:
- Working with colleagues locally, leading consistency with processes and data capture
- Supporting and being the escalation point for US coordinators
- Ensure the HR database is up to date, ensuring joiners, movers and leavers are 100% accurate
- Ensure headcount reports are accurate and provide timely standard reports
- Respond to employee queries coming into the central mailbox in a timely manner and escalate where appropriate
- Coordinate with local, internal teams to ensure a best-in-class onboarding process for new joiners
- Provide basic HR advice and support to employees, explaining procedures and policies and escalating appropriately where needed to the HR Business Partners
- Responsible for regular audits of electronic employee files, ensuring legal compliance.
- Working with local team members, produce and send letters as required, for example confirmation of maternity leave, contract amendments and flexible working
- Administer the probationary review time periods and send reminders to line managers.
- Assist the HR team with the maintenance and development of human resource procedures and policies taking into consideration different business lines and expectations
- Provide administration and reporting support for the annual performance review, pay review, and reward cycles
- Support ad-hoc projects as and when requested by the HR team
- Provide support to US-based HR team
- Partner with HR Ops team in both the US and UK, mostly supporting and working with the US
- Provide support for Workday testing and facilitate the smooth transition from Talent Tree to Workday
- Identify areas for improvement with our current processes. Streamlining and enhancing to optimise efficiency
Who you'll be working with:
The Senior HR Coordinator reports to the People Operations Manager and will liaise with HR colleagues around the globe.
What you'll need:
- English speaking and writing skills
- Previous HR Administrative experience via internships or another entry-level HR role is highly desired
- Discretion and ability to handle confidential matters
- Experience of using a HR system
- General understanding of payroll processes /or willingness to learn
- Understanding of both employment law in Mexico and the US
- Strong administrative & organizational skills
- Solid PC skills MS Office suite
- Professional communication skills (written and verbal)
- Ability to prioritize tasks, work at pace and work to a tight deadline
- Strong team working and relationship-building skills
- Strong attention to detail and a high degree of accuracy
- Ability to use own initiative and attention to detail
- Excellent multi-tasking ability
- Ability to adapt quickly to change and cope well with ambiguity
- Prior exposure to international efforts is not at all required, but a major plus
- Provide support to the existing US coordinators, being the initial escalation point for queries.
A few other ways we would describe the right hire in this position:
- Proactive and positive and a team player
- Solution and outcome oriented
- Autonomous and organized
- Passionate about delivering best in class customer service
- Ability to deal effectively with pressure
- Ability to work within a fast-paced environment
- Ability to build credibility and to be known for being accountable for follow-through
- Willingness to roll up your sleeves to get the job done
- A flexible attitude towards different working methods
Who you are:
You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working.
You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.
You're extraordinary: We are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.
What we'll give you:
Passionate, inspired people – We promote a culture of people that do extraordinary work.
Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?
WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.
Please read our Privacy Notice (https://www.wpp.com/people/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.
