Summary:

The Boat Captain has the responsibility for the overall delivery of the watersports experience at the lake including operation of the boat and equipment This may also include instruction of watersports while ensuring the guest’s safety and enjoyment of their experience. This position will also be required to perform light maintenance and cleaning of equipment and supplies

Responsibilities include, but not limited to:

• Ensure delivery of exceptional guest experience for all guests.
• Physical operation of the boat and responsible for its maintenance and care. 
• Manages inventory of all equipment and ensures all is in working order and safely operated. 
• Work directly with clients and guests on coordination of their experiences at Surf Ranch.
• Wears the team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
• Maintains a working knowledge of the daily activities of the Ranch.
• Assists in maintaining a safe working environment for all.
• Responds to emergency situations received by radio, telephone and personal request in accordance with Surf Ranch standard operating procedures.
• Responsible for boat cleanliness, organization and general appearance. 
• Work in conjunction with the Surf Ranch boat deckhand to instruct guests on water sports.
• Responsible for ensuring each guest is property outfitted with equipment prior to boat operation.  
• Support requests of all operating groups/departments within Surf Ranch and KSWC in a timely and professional manner.
• Perform other duties as assigned.
•   Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities.
• Outdoor work conditions will involve weather, noise, and hazardous materials.
• Required to often work extended periods of time. 

Experience and Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
• Ability to use or learn to use the following equipment: computer, printer etc.; telephone, two-way radio and other necessary equipment.
• Ability to read and comprehend simple instructions, short correspondence and memos in English.
• Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
• Possession of CBC (California Boater Card)
• Possession of California boaters certificate
• Knowledge and background in boat operation and water sports. 
• Knowledge in all watersports, Wakeboarding, wake surfing, skiing, etc.
• Knowledge of all equipment that is used in each watersport.
• Ability to train/instruct guests on watersports. Ex. (Teach someone how to wake surf)
• Ability to provide coaching in a way that appeals to the guests.

Personal Attributes

• Exceptional work ethic
• Ability to multitask and be flexible is essential
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
• Strong team player

Working Conditions / Physical requirements (if applicable) 

• The employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. 
• Must be able to work outside in heat, the boat has Bimini Cover.

About KSWC

Kelly Slater Wave Company (KSWC) is an innovative wave technology company. KSWC is the first company to develop a formula that combines cutting edge science, engineering, and design to create the longest, open-barrel, high-performance wave in existence. The Wave System can mimic the power, speed, and experience found in the best ocean waves. As envisioned by 11-time world champion Kelly Slater, KSWC was created to evolve the sport of surfing by making it more accessible. The company is creating world-class, high-performance training centers where top athletes can perfect their talent. In addition, the company is looking at development applications for surfers of any level to enjoy the best man-made waves.

The Director of People will lead and manage all HR functions for both KSWC and Surf Ranch, ensuring alignment with business goals and compliance with state and federal regulations. With an initial primary focus on stabilizing processes at Surf Ranch, this role involves strategic planning, policy development, and HR operations management to enhance employee experience and organizational efficiency.

Key Responsibilities:

• Assist in developing, executing and refining all HR procedures and policies.
• Provide guidance and interpretation for business operations.
• Suggest and implement new procedures and policies to continually improve the efficiency of the HR department and the organization as a whole.
• Oversee all people centered Projects and initiatives, including working closely with third-party vendors such as Velocity Global and Perform Yard. 
• Regularly meet with department heads and people leaders to address any concerns and proactively manage potential employee relations issues.
• Oversee full-cycle recruitment and recruitment coordination as necessary.
• Work with People Leaders to post open roles and be the final screening interview ensuring candidates are a good culture fit.
• Prepare documentation, schedule, and facilitate a smooth new hire onboarding process.
• Coordinate with cross-functional departments to deliver an exceptional first-day experience.
• Handle administrative tasks for onboarding, new hire orientation, and exit interviews.
• Provide an effective and dedicated HR advisory service for all employee inquiries.
• Support HR analytics by creating spreadsheets and writing reports.
• Participate in the development of HR objectives and systems, including metrics and standard reports for ongoing company requirements.
• Ensure legal compliance with HR state and federal regulations and applicable employment laws.
• Update policies and/or procedures as required.
• Manage employee relations matters, including corrective actions and separations.
• Oversee leave processes and address any related issues.
• Work closely with the Payroll & Benefits Manager in overseeing HR information systems (HRIS), payroll, and benefits administration, ensuring compliance and accuracy.
• Ensure accurate and efficient data processing and record-keeping.
• Evaluate and optimize benefits offerings and rates tailored to employees' needs.
• Assist with the execution of the Annual Review Process using Perform Yard. 
• Review and revise performance management systems to ensure alignment with the unique nature of the organization’s operations.
• Enhance the effectiveness and relevance of performance management for all employees.
• Participate in strategic planning for HR functions to align with business goals and improve overall organizational performance.
• Develop and maintain a tailored employee handbook reflecting the specific needs and practices of the organization.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience in HR management, preferably in a similar industry.
• Strong knowledge of HR laws, regulations, and best practices.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS and applicant tracking systems preferably ADP & Greenhouse.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Salary Range: $100,000.00 - $120,000.00 based on relevant experience

The Executive Assistant is an integral role on the executive team reporting directly to the Chief Executive Officer. The Executive Assistant will provide high-level administrative and executive support, managing schedules, correspondence, travel, and acting as a liaison between the CEO and internal/external stakeholders.

Responsibilities include (but not limited to):

• Administrative Support: Duties include meeting scheduling, calendar organization, travel planning, phone answering, event planning and other duties as assigned.
• Calendar management. Scheduling, coordinating, and ensuring the CEO's appointments and meetings run smoothly. 
• Departmental budget tracking and reporting, expense management: Filing timely expense reports for CEO and maintaining monthly budgets as requested/required by Finance, ensuring that all reports are accurate.
• Assisting in the preparation of reports, presentations, and other materials for the CEO.
• Attending weekly Leadership meetings, taking detailed notes and actioning follow ups appropriately.
• Handling sensitive information and maintaining confidentiality and discretion at all times. 

Qualifications: 

• 3-5+ years of experience in an administrative support role in a fast-paced environment preferred
• Bachelors Degree preferred
• Experience assisting a C-Level executive is preferred
• Working knowledge of Microsoft Office applications (Outlook, Word, Excel and PowerPoint) as well as Google Suite
• Excellent communicator, both written and verbal
• Incredibly organized and capable of juggling multiple projects simultaneously with a strong attention to detail and follow-up

Personal Attributes:

• Above all, integrity and honesty
• An exceptional work ethic
• Optimism and energy for the brand and its future
• An open and collaborative nature
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses and motivational triggers.
• Critical thinking: the ability to anticipate problems, identify solutions, and make sound decisions is imperative.
• Time management skills: Ability to prioritize tasks and meet deadlines. 
• Exceptional interpersonal skills: Ability to build strong relationships with colleagues and external contacts. 
• Intellectual curiosity and enthusiasm for learning.
• Enjoys working in a fast-paced corporate environment
• Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

Salary Range: $75,000 - $90,000 based on relevant experience

The Surf Ranch Hospitality Server team is responsible for delivering an exceptional guest experience by serving meals and refreshments throughout the day. Under the direct supervision of the Food & Beverage Manager and Supervisor, servers perform a range of duties both in guest-facing and behind-the-scenes capacities. These include serving food, clearing dishes, and engaging with guests. Additionally, servers work closely with the Cooks and Sous Chef to ensure food quality, communicate guest preferences, and address dietary restrictions or allergies.

Responsibilities include, but not limited to:

• Adhere to all departmental standard operating procedures (SOPs)
• Ensure the timely delivery of all food and beverage needs at Surf Ranch
• Serve food & drinks and remove dishes and glassware after use
• Help wash dishes and glassware after mealtimes
• Polish glassware and silverware after each meal service
• Ensure all tableware offered to guests are clean, polished and properly cared for
• Know guests by name
• Interact with guests in a professional and friendly manner
• Track any dietary requirements of guests
• Work with Sous Chef, Cooks, Bartender and Hosts to anticipate timing of meals and guests’ wants and needs
• Participate in line up or pre-shift during each shift 
• Know in detail all Surf Ranch menus; breakfast, snack, beverage and cocktail
• Know in detail the components of daily lunch, dinner and dessert specials
• Understand where the meats, local vegetables and other ingredients come from and what makes them special
• Write daily lunch and dinner specials on A-frame chalk sign
• Stock hospitality crate to best ensure preparedness for each shift
• Ensure the health, safety, and welfare of  guests by following proper food handlers guidelines
• Maintain a current food handlers and RBS certification card
• Maintain cleanliness and general upkeep of Surf Ranch facilities
• Follow all California ABC liquor regulations and guidelines
• Manage alcohol consumption of each guest to ensure site safety and ABC laws 
• Complete daily side work and checklists
• Understand basic wine knowledge and pouring techniques 
• Ensure guests have everything they need post surf session
• Ensure all kitchen areas are clean, free of clutter, and presentable to guests before, during, and after each day
• Work well with Bartenders, Culinary Staff and Hosts
• Complete requests tasked by F&B Supervisor 
• Communicate with Host to provide guests with the best experience possible
• Keep a clean, presentable and professional appearance
• Read run of show (ROS) emails daily 
• Read end of shift reports daily
• Check and read email daily regarding all surf ranch operations
• Communicate within the hospitality department via google chat threads 
• Additional duties as assigned

Experience and Qualifications

• Experience in a food and beverage program
• Experience in the service or hospitality industry
• Ability to interact and cater to guests ranging from no previous surf experience to expert level surfing ability
• Experience in “5-star” resort services environment
• Food Handler card preferred 

Personal Attributes

• Exceptional work ethic
• Exceptional attention to detail 
• Optimism and energy for the brand and its future
• An open and collaborative nature

Working Conditions / Physical requirements (if applicable) 

• Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop
• Physically able to stand and move during the length of shift; able to bend and kneel through shift.
• Ability to work outdoors, in all weather conditions

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Hourly Starting Pay Rate: $17.00

Responsibilities include, but not limited to:

• Vacuums, sweeps, mops, and cleans flooring in lodging accommodations and common areas
• Scrubs, disinfects and deodorizes bathtubs / showers, toilets, wash basins, wastebaskets, tile and other bathroom and / or vanity fixtures and furnishings in the guest accommodations and common areas.
• Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guests’ accommodations and common areas
• Removes trash and debris from guests’ accommodations and common areas
• Strips beds, collects dirty linens, and makes beds with fresh linens
• Replenishes linens, amenities and other supplies in guests’ rooms
• Routinely inspects guest rooms for maintenance needs such as burned-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems and reports it to the lead on shift for proper resolution
• Contribute to the positive image of Surf Ranch by providing janitorial services throughout the facility. This includes cleaning bathrooms, kitchens, training areas, outdoor spaces and other areas around the ranch house
• Contribute to well stocked restrooms by replacing supplies throughout the day
• Clean up spills, pick up and empty trash, empty and replace trash containers
• Ensure laundry is maintained and pool towels are rolled
• Maintain quality standards and expectations
• Auditing of supplies and communicating need for replenishment
• Adhering to standard operating procedures, safe housekeeping and sanitation practices
• Ensure company standards are followed in welcoming and acknowledging all guests
• Provide support to team to achieve common goals
• Ensure organized and clean work areas including laundry rooms and storage areas
• All other duties as assigned

Experience and Qualifications:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
• Ability to read and comprehend simple instructions, short correspondence and memos in English
• Previous cleaning experience preferred 
• Strong knowledge of cleaning supplies and procedures

Personal Attributes:

• Exceptional work ethic
• Ability to multi-task and be flexible is essential
• Strong team player

Working Conditions / Physical requirements (if applicable):

• This position is very active and requires pushing, pulling, standing, walking, bending, kneeling, stooping and crouching. 
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
• Must be physically able to wipe down surfaces, reach, twist, bend and be able to pick up debris from floor or items from storage spaces.
• Lift/carry 25 lbs (frequently) and 50 lbs (occasionally)
• May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Hourly Pay rate: $17.00 - $20.00 based on relevant experience

The Lifeguard plays a strong role in keeping Surf Ranch guests safe. Under the direct supervision of the Water Safety Manager, the Lifeguard will be responsible to maintain the safety of all people in and around the water and assist in medical aid when incidents occur. The Lifeguard will make water related decisions with the utmost regard for Surf Ranch employees and its guests. The Lifeguard must have an expert level understanding of all wave system operations as well as the ability to detect unsafe aquatic practices and recommend safe avenues for guests in a professional polite manner. The Lifeguard will watch the water, affect rescues, when necessary, watch the surrounding property, enforce property rules, and assist with any medical or water related emergency.

Responsibilities include, but not limited to:

• Actively observe activities in the wave basin and facilitate a safe guest.
• Watch all employees and guests who enter the wave.
• Diligently watch the water to help prevent accidents and provide first aid, emergency medical aid and respond to emergencies as necessary.
• Work directly with Surf Guides and Water Safety.
• Perform water rescues within the scope of Lifeguard.
• Direct guests when minor and/or major water and medical emergencies.
• Be professional, friendly, and engaged with guests.
• Assist in gathering information for reports for incidents that require lifeguard input. 
• Maintain training.
• Maintain the general upkeep of Surf Ranch facilities including boat ramp, jet ski, and lifeguard.
• Ensure all activities & operations are conducted in accordance with established procedures and policies of the Water Safety SOPs.
• Clearly communicate between, water safety, control tower, and jet ski.
• Activate the 911 system should a guest need care from paramedics and/or fire rescue. 
• Thorough understanding of Water Safety Handbook.

Experience and Qualifications:

• 1+ years previous experience as lifeguard
• Red Cross/USLA/Acceptable Lifeguard Certifying Agency Lifeguard Certification
• CPR/AED First Aid Certification

Personal Attributes:

• Excited and enthusiastic outlook on work as it pertains to guests and Surf Ranch
• An open and collaborative nature
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses and motivational triggers
• Integrity and honesty

Working Conditions / Physical requirements (if applicable):

• Physically able to swim, swim in rough and deep water, walk, run, walk or run over rough or uneven surfaces, bend, stoop, lift, push, pull, and carry loads as necessary.
• Occasionally required to climb or balance; stoop, kneel, crouch.
• Must be able to swim at least 550 yards, dive at least 10 feet deep, swim with a 80-pound object for at least 20 yards, and tread water for at least 2 minutes.
• Ability to lift a person off the bottom and out of the water.
• Perform all skills required for Lifeguarding, First Aid, and CPR.
• Ability to stand or sit for long periods of time outside in occasionally extreme weather conditions.

Management reserves the right to assign or reassign duties and responsibilities to this job at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.

Diversity creates a healthier atmosphere. Equal Opportunity Employer: Minorities, Women, Individuals with Disabilities and Protected Veterans.

Hourly Pay Rate: $17.00  based on relevant experience

The Senior Manager of Communications is a crucial role in the WSL Communications department and is responsible for focusing on and amplifying the WSL’s corporate, business, and athlete initiatives. This position collaborates closely with cross-functional teams, partners, and stakeholders to develop and implement external and internal communications plans to promote key narratives and increase global awareness, with a prioritization on the US market.

This role reports directly into the VP, Global Communications. Based on business and team priorities, the successful candidate should be based in Los Angeles, California, in a hybrid working environment. This role will include three days in-office (El Segundo).

Responsibilities include (but not limited to):

• Build global PR strategy/roadmap around the WSL’s key assets, including WSL Tours and its athletes, and WSL brand initiatives. 
• Identify opportunities and pitch stories to further WSL’s key narratives and profiles in the press
• Key focus is generating press coverage through heavy pitching efforts to drive maximum awareness, particularly in the US, for mainstream media across target segments including, but not limited to: mainstream US news, sport, lifestyle, entertainment, and key thought-leaders.
• Support the Management and Leadership teams for strategies related to the brand, Tours, key programs, key events, partners, and athletes. Duties include drafting and reviewing press statements, background materials and briefing documents, brainstorming potential risks, and reviewing and consolidating feedback in real time. 
• Continue and develop long-lasting media relationships with quality outlets that yield great coverage, particularly in the US market. 
• Craft engaging and tailored narratives that resonate with the outlet's audiences for impactful storytelling. Share best practices with pitching and outreach with the broader team.
• Provide strategic counsel and real-time support to leadership and management teams on high-visibility matters, ensuring accurate, consistent messaging for athletes, partners, and external audiences. Draft and review public-facing statements and talking points tied to significant moments.
• Collaborate with cross-functional teams to share best practices, innovative ideas, and solutions, contributing to a culture of excellence in communications.

Qualifications: 

• Exceptional written and verbal communication skills. 
• Minimum six years experience in Communications/PR, with the responsibility of leading and delivering impactful PR campaigns and initiatives, and/or experience marketing high-profile brands or agency account management. 
• Bachelor's Degree (or equivalent) in English, Communications, Public Relations, Journalism, or related field. 
• Must be fluent in English, additional language skills preferred. 
• In-depth understanding of the media landscape with clear expertise in press pitching and outreach. Immersed in the market and in touch with digital and cultural trends. 
• Strong PR relationships with US-based, mainstream, and B2B press. 
• Proven management experience - the Communications team member(s) will report directly into this role.
• Experience working with teams across departments to accomplish successful campaigns. 
• Outstanding organizational ability and project management detail. 
• Hands-on and operationally motivated to get things done, while also able to function at an integrated cross-departmental strategic level.
• Proven ability to prioritize and execute tasks in an ever-changing, nimble, and “live” world.
• Experience with Google Suite (or comparable across Powerpoint, Excel, mid-level skills).
• Working knowledge of Creative Software preferred (Adobe Creative Suite).
• A flexible schedule is preferred, as nights, weekends, and holidays may likely be required. 
• Experience in live sports, action sports and/or surf is highly desirable, as is a passion for surfing.

Personal Attributes:

• Above all, integrity and honesty.
• An exceptional work ethic and attention to detail.
• Optimism and energy for the brand and its future.
• An open and collaborative nature.
• Incredibly organized and capable of juggling multiple projects simultaneously.
• A high degree of self-awareness of one’s own personal style, strengths and weaknesses, and sources of motivation. 
• Intellectual curiosity and enthusiasm for learning.
• Enjoys working in a fast-paced, corporate environment
• Action-oriented—enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; willing to take unpopular stands when necessary.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

Salary Range: $90,000.00 - $110,000.00 based on relevant experience