As the leading workforce management solution for the skilled trades, Workrise makes it easier for skilled laborers to find work, and for companies to find in-demand workers. Workrise currently operates in wind, solar, construction, oil and gas, and defense industries. We’re growing, and we’d love to learn what you can add to our team!

Workrise is hiring a Manager, Central Ops Processing that will be responsible for leading our team that onboards and qualifies our SEO leads for Workrise’s labor Marketplace. This operational leader will manage a team of centralized processors that will focus on identifying high quality workers and will be passed on to our nationwide branch locations.  

Our ideal candidate for this role will be someone who will obsess about how we operationalize onboarding with the goal of using technology to increase scale, is KPI motivated, and will cross-functionally collaborate with product operations and other internal teams. Success will be measured by your ability to improve the throughput, quickly identify quality workers, and efficiently pass along workers to all our branch locations. The org you will manage is made up of 5 team leads that have individual contributors focused on acquisition at the trade level (e.g., welding, electricians) 

The Manager, Central Ops Processing will report into the Senior Manager, New Supply within the Marketplace team

What you’ll be doing:

  • Strategizing, executing, and refining our intake process
  • Establishing new operating models to achieve scale. 
  • Launching new markets, spearheading go-to-market efforts, and driving results across stakeholders.
  • Studying worker behavior and product analytics to iterate on strategy.
  • Conducting hypothesis tests and leading new growth streams from concept to fully operational.

What you should have:

  • A deep desire to empower the skilled trades workforce.
  • Have developed and managed high performing teams.
  • Minimum of 5 years working in inside sales, recruitment, customer success, or high call volume center.
  • Bachelor degree or higher education equivalent. 
  • Technical experience preferred across data transformation and analysis, and/or advanced excel / g-suite capabilities.
  • Ability to thrive in ambiguity and leverage data to drive solutions.
  • A propensity to take bold bets, and more importantly: the willingness to fail.
  • Entrepreneurial mindset, with the ability to go from zero to one.

More than a job:

At Workrise you can feel good about your work and furthering our mission to serve those who do the hard work. We recognize that making an impact matters to you and we believe in providing an environment that fosters that ambition. We welcome you to develop relationships with coworkers by displaying our company values: 

  • Own the Mission
  • Learn and Grow
  • Solutions Over Ego
  • Raise the Bar 

In appreciation for your contributions, we support you with:

  • Working alongside talented peers who will bring out the best in you
  • The opportunity to significantly impact the growth curve of an already high-growth business
  • Benefits for full-time employees, flexible paid time off, 401k with company matching, medical, dental and vision insurance

As a world-class employer, Workrise is committed to providing an environment where any and all people feel belonging, respected, and free to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We’d love to learn what you can add to our team!

Who we are:

In 2014, we set out to create a better way to get work done in the Oil & Gas industry. The goal — to build the most reliable and cost-effective workforce solution, using technology to make it easier to manage and deploy workers at scale. Over time, we’ve grown to serve construction, wind, solar, and defense. 

We’re a Series E startup, backed by industry-leading investors Founders Fund, Bedrock Capital, Andreesen Horowitz, Baillie Gifford. To date, we’ve placed over 26,000 skilled tradespeople with over 500 businesses and are poised to grow exponentially over the coming months and years.

We’d love to share more through the interview process!

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