As the leading workforce management solution for the skilled trades, Workrise makes it easier for skilled laborers to find work, and for companies to find in-demand workers. Workrise currently operates in wind, solar, construction, oil and gas, and defense industries. We’re growing, and we’d love to learn what you can add to our team!

Workrise is hiring a Director of Client Growth who will lead central teams responsible for client delivery including client onboarding, client experience, and developing client technology.

Our ideal candidate for this role will be someone who has extensive knowledge of sales processes, can create solutions for today and simultaneously drive toward the future, has experience working in a start-up environment, and has a proven track record of designing and building high performing teams.

This role requires a combination of sales experience with demonstrated ability to build and rebuild operational processes. You need exemplary leadership skills, familiarity with Product design and testing in fast-scaling startup environments, and a deft ability to influence. You should love taking on large, complex operational challenges that span multiple domains org-wide and breaking them apart into bite-sized executional work-streams. You can quickly diagnose processes, align stakeholders and your team around a shared project vision, and have a bias for action. You work effectively in a cross-functional environment and are comfortable facilitating technical and business stakeholder conversations. You have strong business intuition, excellent judgement and can think creatively about new solutions.

The Director of Client Growth will report into the Head of Central Ops within the Marketplace team. 

What you’ll be doing:

  • Lead all aspects of the Client Ops central team including hiring, mentoring, and performance management

  • Drive the execution of program activities and provide oversight for multiple project teams, organizational change, and ensuring program and project delivery in accordance with program timeline, budget, and key success metrics

  • Critically evaluate systems end-to-end for strengths, weaknesses, impacts and improvements

  • Set strategy to close cross-functional gaps and drive initiatives to execute

  • Lead process improvement initiatives though quantitative analysis and data-driven decision making

  • Work with Product and Operations teams in decision-making, project management, and initiative implementation

  • Define scope, deliverables, and ensure ROI for all initiatives

  • Develop processes and design systems to achieve metrics, often requiring scrappy solutions to temporarily overcome technical limitations

  • Own and contribute to reporting and visualization efforts to support the communication of insights to support decisions from the strategic to the tactical

  • Complete standard project communications such as blockers, risk mitigation alternatives, and implementation plans

  • Establish and maintain a strong partnership with internal stakeholders

What you should have:

  • Preferably 6-10 years experience in combination of Sales Operations, Program Management or Operations

  • Bachelor’s Degree in related field or equivalent experience

  • Ability to multi-task and manage multiple projects simultaneously

  • Demonstrated ability to maintain poise and a positive attitude in a challenging, fast-paced, dynamic environment

  • Skilled in process mapping, analysis of processes, and system building

  • Self-starter; strong drive and work ethic; ability to work with limited direction without a loss of performance

  • Demonstrated excellence in influencing and managing change across a distributed team

  • Possesses a passion for process improvement with an approach that encourages innovation, elimination of waste, and output improvements

  • Experience in or knowledge of the energy sector preferred

More than a job:

At Workrise you can feel good about your work and furthering our mission to serve those who do the hard work. We recognize that making an impact matters to you and we believe in providing an environment that fosters that ambition. We welcome you to develop relationships with coworkers by displaying our company values: Own the Mission, Learn and Grow, Solutions Over Ego, and Raise the Bar. In appreciation for your contributions, we support you with various health insurance plan options (including medical, dental, vision), flexible paid time off, and competitive 401k matching. 

As a world-class employer, Workrise is committed to providing an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

Who we are:

In 2014, we set out to create a better way to get work done in the Oil & Gas industry. The goal — to build the most reliable and cost-effective workforce solution, using technology to make it easier to manage and deploy workers at scale. Over time, we’ve grown to serve construction, wind, solar, and defense. 

We’re a Series E startup, backed by industry-leading investors Founders Fund, Bedrock Capital, Andreesen Horowitz, Baillie Gifford. To date, we’ve placed over 26,000 skilled tradespeople with over 500 businesses and are poised to grow exponentially over the coming months and years.

We’d love to share more through the interview process!

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Workrise are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.