About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

All full-time regular employees will be eligible for the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for yourself and covered dependents/domestic partners

  • Pre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Paid maternity/parental leave benefits for new parents

  • Enhanced employee assistance program for mental wellness

Responsibilities

We are looking for an exceptional Senior Database Reliability Engineer to join our growing team. In this role, you will be responsible to:

  • Work on database reliability and performance aspects for Workato product platform from within the SRE team.

  • Analyze solutions and implement best practices for our PostgreSQL database clusters and it’s components.

  • Work on observability of relevant database metrics and make sure we reach our database objectives.

  • Provide database expertise to engineering teams (for example through reviews of database migrations, queries, and performance optimizations).

  • Work with peer SREs to roll out changes to our production environment and help mitigate database-related production incidents.

  • Work on automation of database infrastructure and help engineering succeed by providing self-service tools.

  • Plan the growth and manage the capacity of Workato's database infrastructure.

  • Design, build and maintain core database infrastructure pieces that allow Workato to scale

  • Support and debug database production issues across services and levels of the stack.

  • Make monitoring and alerting alert on symptoms and SLOs, and not on outages.

  • Document every action so your learnings turn into repeatable actions and then into automation.

  • OnCall support on rotation with the team.

Projects you could work on:

  • Review, analyze and implement solutions regarding database administration (e.g., backups, performance tuning)

  • Work with Terraform, Ansibile and other tools to build mature automation (automatic setup new replicas or testing and monitoring of backups).

  • Implement self-service tools for our engineers using Workato ChatOps.

  • Provide technical assistance and support to other teams on database and database-related application design methodologies, system resources, application tuning.

  • Review database-related changes from engineering teams (e.g., database migrations).

  • Recommend query and schema changes to optimize the performance of database queries.

  • Jump on a production incident to mitigate database-related issues.

  • Participate actively in the infrastructure design and scalability considerations focusing on data storage aspects.

  • Make sure we know how to take the next step to scale the database.

  • Design and develop specifications for future database requirements including enhancements, upgrades, and capacity planning; evaluate alternatives; and make appropriate recommendations.

The Workato Database Ecosystem:

  • PostgreSQL Core

  • PostgreSQL High Availability and Load Balancing (e.g. Patroni, PGBouncer, consul, PostgreSQL Replication etc.)

  • PostgreSQL Disaster Recovery (backup/restore and other techniques)

  • Database Observability (Prometheus instrumentation, workload analysis etc.)

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services, and the chance to work with cutting edge technologies, then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

  • Have at least 5 years of experience running PostgreSQL in large production environments

  • Have at least 2 years of experience with infrastructure automation and configuration management (Ansible, Terraform, Chef, Puppet…).

  • Have at least 3 years of experience with any object-oriented programming language in a software engineering role.

  • Have experience with Ruby on Rails, other Ruby and/or Python web frameworks, or Go.

  • Have strong programming skills.

  • Have solid knowledge of SQL and PL/pgSQL.

  • Have solid knowledge of the internals of PostgreSQL.

  • Have experience working in a distributed production environment.

  • Have excellent written and verbal English communication skills.

Soft Skills / Personal Characteristics

  • Have an urge to collaborate and communicate asynchronously.

  • Have an urge to document all the things so you don't need to learn the same thing twice.

  • Have a proactive, go-for-it attitude. When you see something broken, you can't help but fix it.

  • Have an urge for delivering quickly and iterating fast.

  • Know your way around Linux and the Unix Shell.

  • Have the ability to orchestrate and automate complex administrative tasks

  • Have a passion for stable and secure systems management practices.

  • Possess data modeling and data structure design skills.

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