About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why Business Insider named us an ‘enterprise startup to bet your career on”! #WeAreBlushing

All full-time regular employees will be eligible for the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Health benefits: Medical, dental, vision for yourself and covered dependents/domestic partners

  • Pre-tax benefits: Medical and dependent care flexible spending accounts, health savings account, 401k, and commuter benefits

  • Company-paid life insurance and short/long-term disability insurance

  • Paid maternity/parental leave benefits for new parents

  • Enhanced employee assistance program for mental wellness

Responsibilities

We are looking for a Design Lead (Workflow Builder). As a core product functionality, this role will have the biggest impact on defining Workato’s ease of use and growth. It is perfect for someone who enjoys working on complex requirements, is comfortable delving into data structures, schemas and APIs, and can design scalable solutions. This role will start as being a player-coach where you will actively design and manage another designer. As work requirements increase, you’ll be expected to hire and grow your team. This is a remote role, and candidates based anywhere in USA, Russia, Portugal, Barcelona or Singapore are welcome to apply! Y

  • Direct our efforts in creating a world class workflow builder

  • Ensure that our users are able to easily and quickly build simple workflows, and when they are ready to do more, the same product is also able to support their complex technical requirements.

  • Drive an end-to-end intuitive user experience for Workato’s workflow builder. This includes collaborating closely with the product managers to define the product scope, possibilities and context. Once defined, develop low and high fidelity mockups and prototypes to effectively articulate your design decisions.

  • Grow and manage the designer currently in your team. Hire more designers based on requirements. 

  • Work in close collaboration with other researchers, designers, writers, and UI engineers to create a product that has low friction for adoption and is delightful to use

  • Produce polished visual design specs that are clear and directed.

  • Iterate through design feedback from internal stakeholders and customers.

  • Own your features. Think through edge-cases, refine specs, find reasonable design solutions, and work with engineers to build them. Understand the current landscape of Workato, and create designs that fit flawlessly in a user's journey.

  • Leverage analytics tools to measure success, present opportunities, and support decision-making.

  • Be a constant user advocate in every aspect of your work. 

Requirements

Qualifications / Experience / Technical Skills

  • 5-7 years of experience designing complex products. Previous experience designing a workflow builder, or working with APIs, or integration products is strongly preferred.

  • A strong portfolio or a case study of your past work that details your challenges, ideas, and impact. We are specifically looking for projects that went into production where you’ve distilled a complex problem into a simple interface. What were your considerations/constraints? What was the impact of your work? As this is a lead role, your projects should show that you’re capable of leading designs on full features, including scoping requirements, and demonstrate that you are capable of understanding systems.

  • Experience mentoring junior designers and contributing in developing the design practice within an organization.  

Soft Skills / Personal Characteristics

  • A solid grasp of user-centered design and testing methodologies. Ability to define research questions and work with our User Researcher on best methods to answer them.

  • Ability to effectively present designs to stakeholders, and rally them to a shared vision. All design decisions should be grounded in design/psych theories/ research/ analytics.

  • Awareness of current and upcoming design patterns and the ability to critique them.

  • Ability to function independently, be self-directed and to thrive in ambiguity. 

  • Team player, willing to help and share knowledge with team members, open to feedback and constructive criticism.

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