About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why Business Insider named us an ‘enterprise startup to bet your career on”! #WeAreBlushing 

All full-time employees in Singapore will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Flexible and personalized medical and wellness benefits (protection for hospitalization and surgical procedures, clinical outpatient visits, accident coverage and more...) 

  • Up to 20 weeks of paid maternity leave, and 10 weeks of paid paternity leave 

Responsibilities

We are looking for an experienced Product Insights Analyst. You will work closely with our Engineering, Product, and Design teams to define and track product metrics, design customer-facing experiments and dive deep to provide actionable insights. Workato's product insights team leverages Workato's data to deliver data-informed insights for our customers and guide product direction and decision-making. The team operates full-stack, working closely with product managers, designers, and product engineers to apply data insights to strategy and product decisions, conducting analyses, prototyping, and deploying predictive models and statistical tools both for internal use and for our customers. You will also be responsible to:

  • Provide insights that deepen the understanding of overall user behavior, features/functionality use, and inferred user needs

  • Design controlled experiments to A/B test the features and perform deep analysis from the results to find actionable insights

  • Monitor and analyze several A/B tests with statistical rigor, present the data and insights to the team, and drive product decisions.

  • Be a strong voice for a data-informed point of view within our engineering, product, and design organization

  • Use a mixture of SQL, programming, and/or statistical tools to pull, clean, and analyze data sets from structured and unstructured data including creating queries, reports, and data sets.

  • Provide data-based recommendations to guide product work towards high customer engagement opportunities

  • Partner with co-workers in the analytics organization to architect an analytics implementation that enables superior decision making across the business

Requirements

Qualifications and Experience

  • Bachelor’s degree required

  • 3-8 years of experience in business or product analytics, working with large data sets and synthesizing insights into actionable product recommendations

  • Expertise with Google Analytics, MixPanel and other tools for tracking product usage

  • Highly skilled at writing SQL to query relational databases; familiarity with Python and R a plus

  • Experience with A/B testing and statistical significance techniques such as t-test, ANOVA, correlation etc

  • Experience working with modern data warehouses such as Amazon Redshift, Google Bigquery or Snowflake

  • Experience working with analytics tools such as Looker, Mode, Tableau

Skills

  • Strong interpersonal and communication skills- ability to clearly articulate and present insights to creative and technical teams alike

  • Strong critical thinking skills with great attention to detail

  • Ability to independently initiate, lead and drive projects to completion

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