About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why Business Insider named us an ‘enterprise startup to bet your career on”! #WeAreBlushing 

All full-time employees in Singapore will also have the following benefits:

  • Workato Stock Options at one of Silicon Valley’s fastest growing startups

  • Flexible and personalised medical and wellness benefits (protection for hospitalisation and surgical procedures, clinical outpatient visits, accident coverage and more...) 

  • Up to 20 weeks of paid maternity leave, and 10 weeks of paid paternity leave

Responsibilities 

We are looking for an exceptional Solutions Architect (Post sales) to join our growing team. In this role, you will work with Enterprise and Strategic customers in their adoption of the Workato platform for Integration and Automation drive from a business and technical perspective. You will be defining and driving best practices around integration and automation working with customer business and technical stakeholders.You will help Workato extend the functionality of our product and continuously improve our engagement best practices. You will also be responsible to:

  • Experience working across multiple customer-facing teams (Sales, Business Development, Product, Engineering, Customer Success) to improve the product's vision and to make global businesses and organizations successful.

  • Technical solutions expert with an aptitude for technical advising, troubleshooting, and analysis with strong communication skills, you will be proficient in communicating technically complex ideas to a non-technical audience. You help Workato employees and customers approach and resolve technical problems and design scalable services.

  • Gather requirements via client meetings and lead the solution design process jointly with customers, Business Development and Engineering.

  • Develop and maintain assets for best practices, design and implementation patterns, etc.

  • Work closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements

  • Accelerate development for roadmap features to address specific customer requirements.

  • Improve internal processes, and promote knowledge sharing in the team, by contributing to Workato’s knowledge base.

  • Prioritize and deliver outstanding customer service experience to Workato customers.

Requirements

Technical Experience

  • Background in information systems, computing, engineering or equivalent industry experience preferred.

  • 10+ years of hands on experience in Solutions and Implementation Consulting across multiple industries.

  • Experience working with Integration Platforms such as TIBCO, Dell Boomi, Muleoft, WebMethods, etc.

  • Technical background or a good understanding of technology and industry trends, especially in the app integration space.

  • Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / Marketo is a plus.

Skills

  • Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact.

  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.

  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

  • Strong project and program management skills.

  • Prior experience working with C Levels a plus.

  • Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.

  • Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

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